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murtato tells us more.

Hey, I'm OP and I knew I'd get questions like "why do you have that on your USB?" I just copied my main folder onto my USB because I was clearing my laptop, just so I could have things like old art saved. I had it because my friend was asking for advice because I had one too, and since it was sent on Skype, it automatically saved the file. My entire folder was just a huge mess and I had one for received Skype files in it, and I completely forgot about it after it was sent. I'm still so shocked that it was one of the first things to come up out of the 3000+ files on it. :/

chessu tells us more.

chessu 21

OP here! So, details. First of all, yes, of course I know that a verbal confirmation isn't binding. We have an online system where you have to 'book' it and then your scheduler will approve it when they find cover (someone has to physically be in the office always). I had spoken to my scheduler almost 2 months ago how if I did this and swapped that etc., I could fly home slightly earlier which would save me literally hundreds of pounds in tickets. I put the request in about a month ago (so giving an additional month of notice). Never in my time here have any of my requests been denied, I gave lots of notice and we'd had a discussion about why this is a slightly special occasion, and I've helped them out loads with last minute covers etc., so I had no reason to think she wouldn't eventually cover it. She has managed to cover 2/3 days and this one is right in the middle. The reason there is no cover is because they haven't managed to fill the whole team in a YEAR which means that my side of the shift is always covered with freelancers, so these shifts were covered first. There are also some people who freelance in multiple departments in the same company and because my scheduler left it too late, they're already snatched up by those teams. So, basically, if they'd covered the vacant shifts sooner, this situation wouldn't have happened.