Asshat
Today, I got yelled at by a customer for saving them money. FML
Today, I got yelled at by a customer for saving them money. FML
Collection
Halloween
A failed costume, stolen candy and a very real scare: Halloween, the one night when fear is allowed.
Today, I got yelled at for providing horrible customer service, in a store I don't even work for. FML
Today, I got yelled at by a customer for refusing to give a found credit card to a woman it didn't belong to. FML
Today, I got yelled at by a customer while working at a bank call center. He was furious I apologized for a mistake that someone else had made. I again apologized for apologizing. FML
Today, a customer called me a "smart ass" because I helped him scan his coupon correctly. FML
Today, at work I was trying to be nice and give a customer a discount because she was having trouble finding money to pay for her food. Everybody behind her then demanded a discount as well. FML
Today, I told a customer that we don't do refunds. He responded by throwing his wallet at my face and accusing me of stealing it. FML
Today, a customer yelled at me so furiously that she sprayed my face with spittle. I had to stand there, smiling and politely explaining that I needed to see a receipt before I could give her a refund. When she finally gave up and left, my boss bitched me out for "provoking the customer". FML
Today, at work, a woman screamed at me and called me a bitch because I refused to refund something we give away for free. FML
Today, I got yelled, screamed, and cursed at by a customer until I was reduced to tears. This was all because I double-checked to make sure she wanted large fries. FML
Today, at work, I had a customer accuse me of taking the giftcard I had issued her for her return, after spending 15 minutes trying to fix her screwed up transaction. She began to yell, and follow me around the store. Security had to intervene and I had to be locked in an office until she left. FML
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Top comments
Mechazilla2 15
Welcome to Retail.
Soninuva 41
That's exactly why the person whom coined the phrase, "The customer is always right," was clearly wrong.
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Comments (47)
Mechazilla2 15
Welcome to Retail.
Savagephy 17
People now a days cannot be Greatful for little things I know alot of kids my age that always want more without working for it and it makes me sad I was born in this generation
Lalala579121 28
Generally most customers are not your age...
InfiniteSunshine 32
When I was in retail, young people, or even kids, were rarely the ones that gave me problems. The ones that acted rude and entitled were often middle aged or older. This was just my experience. In any case, you shouldn't generalize an entire group of people based on the minority of interactions you have come across. A lot of older people I know are homophobic and fairly racist, but I don't say the entire baby boomer generation and all older people are just a bunch of ignorant bigots, because it isn't true. You don't come to conclusions based on only the things you see around yourself, it is a minority, and does not show accurate results of the group as a whole.
DataWog 30
#22, so true. When I came out, my religous grandmother who attends church every Sunday was the one I was most afraid of telling, due to the image of old bible thumpers I'd been led to believe was the norm. She turned out to be the most accepting, and later when her church put out a newsletter saying they accepted everyone regardless of their identity or orientation, she said she'd never been more happy to be a member. I had half expected her to disown me.
marenthehollow 15
Actually, the customers who are the nicest to me are the ones around my age range (16-21 years old). The ones who I found the rudest are the women in their 30s-50s. For some reason, those women LOVE their coupons. Women who are in their 60s-80s are also pretty nice; they're the only ones who told me how cute I looked in my costume when we got to dress up for Halloween at my work. I don't get a whole lot of men at my work, but the ones I've helped have been very kind (except that one older guy who totally creeped on me....)
Soninuva 41
That's exactly why the person whom coined the phrase, "The customer is always right," was clearly wrong.
Magnoxidans 19
...what if the person who coined the phrase was a customer?
lizisanaddict 17
Most likely was a customer.
DataWog 30
#30 & #33, almost definitely.
marenthehollow 15
They've obviously never worked with customers before. 99% of the time, the customer is wrong. So, so wrong.
Savagephy 17
Thos is the earliest ive been let me think of a joke. Knock knock Who's there? Ass Ass who? Ass cheeks Damn my only job and I messed up.fml
Soninuva 41
I think the true FML of your comment is that the rest of us have to read it (at least until it's buried).
RWBY_RubyRose 9
Going to need some ice for that burnt bum now haha
DanielleinDC 34
And that once buried, we can't continue to down vote.
Savagephy 17
The customer might think hes to rich to save money maybe that's why he yelled but sorry op about the customers
Tripartita 45
"I noticed the… deposit you made was a bit light. This happens again, and I put a cap in your as—" "Look, it's not my fault! The chick you have working the register insisted I pay sale price instead of full! Your money laundering scheme has some serious flaws!"
nonsensical 26
"You know you'd save quite a bit of money if you put those donuts back. I mean come on... do you really need them?"
IcyDarcy 10
FYL because you were just doing your job, but a little YDI if you gave them a discount without asking them if they wanted it first. It's sad because you meant to do something nice, but some people are very ashamed of being poor and they wanna hide it. So when you give them a discount without asking them, they get hurt and angry because they assume you have pity for them.
MidnaLink 35
There MIGHT have just been a sale happening… but clearly you think a favour was going on so I guess we'll never know.
IcyDarcy 10
True, there might have been a sale. OP might have said something like, "You bought two of those, if you buy a third one, you'll get one free." and the customer got pissed because they thought OP was forcing them to buy more... (We get that kind of "2 + 1 free" sales a lot here, but they're not clearly advertised so people get confused and angry because they assume the cashier is trying to trick them.) But you're right, we'll never know unless OP gives us more details :)
foxesntea 22
Just so you know sometimes the sale is automatic. I know that when I worked at coffee shop if a person got a sandwich a drink and then something else automatically it would go in a combo and take like 70 cent off their order.
ShotaSammy 17
Yeah ive worked both retail and restaurant work. A lot of times a sale goes on and either its automatic, or its one of those things where you do enter it but its so common that we do it automatically. Normally no one ever complains when they think itll come to say $20 and we ask for $18. The few times people have asked why it was cheaper than expected, once explained that there was a sale going on, they were fine with it and happy to not pay as much. Being yelled at for it is kinda ridiculous.
marenthehollow 15
I'm supposed to ask for coupons right before I finish the transaction. Some were sale items, others were not. The coupons they tried to use would have taken off sale items anyway, but the exclusions on one of the coupons clearly states "cannot be combined with other coupons". I only suggested using 2 other coupons which ended up saving them more money. They were just upset they couldn't use that one coupon (it was a pretty shitty coupon anyway if you ask me).
drimpin 3
Well maybe OP is a mechanic and took the belt off a supercharger built into a car, because technically it would be more fuel efficient. BUT I WOULD BE HELLA PISSED IF I GOT MY SUPERCHARGER DISABLED!
philick 4
if they didn't want to save money than you shouldn't have forced them.