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Today, at work, I had a customer accuse me of taking the giftcard I had issued her for her return, after spending 15 minutes trying to fix her screwed up transaction. She began to yell, and follow me around the store. Security had to intervene and I had to be locked in an office until she left. FML

By KatieElizabeth - / Sunday 27 October 2013 04:57 / United States - San Francisco
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  euphoricness  |  28

One time this elderly lady became furious when she saw the price of her whole grocery order. Apparently she gets the same thing every time and the price was "higher" than usual. She ended making the cashiers rescan her order 2 more times and in the end it was the same price each time. That lady was just a nuisance and people like that just ruin society.

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  euphoricness  |  28

Yeah, 21. It was actually pretty funny because as the cashier was scanning,the crazy lady just kept saying "there's no way the price could be that high, you guys needs to fix this" blablabla, and the manager, that was with the cashier, told her "Mam, prices go up all the time nowadays, this isn't the 1960s anymore." As rude as that was, though I don't think that was the intention, l think the customer deserved it because of her constant berating.

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  Booda_Shun  |  28

You can't always blame the elderly for their behavior though. They might not always know what they're doing

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  Zazoo1995  |  22

4- OP is an employee, not a customer.

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  mjdjoy  |  5

I remember after working in a grocery store for a mere two months, I had vowed to always make sure I always treat customer service and retail employees with respect.

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  caden_bro  |  9

Nobody said it does, but you have to follow procedure. You've got to know both sides of the story. Separating the two certainly seems the best reaction until they know the truth.

By  Wizardo  |  32

Sometimes I think employees should have some powers to get customers removed if they deemed threatened by them, its just seems frustrating to deal with these kinds of idiots.

By  perdix  |  29

Sue them for false imprisonment!! Security should have been able to handle an irate customer without putting you in jail. (Lots of retail stores have little jails in them.)

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