By heretoserve - 27/09/2014 04:22 - United States - Winchester

Today, I got yelled, screamed, and cursed at by a customer until I was reduced to tears. This was all because I double-checked to make sure she wanted large fries. FML
I agree, your life sucks 41 622
You deserved it 3 751

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fast food is the worst when it comes to customers

Give her a small fries and see how mad she gets then

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fast food is the worst when it comes to customers

Don't they know that fast food workers are people too

#13 some angry customers just don't care. I guess they just prefer to just take out their anger on random people.

So is over the phone customer service. People act even more psycho when they are alone and in the comfort of their own home. I've had people threaten to kill me and my family numerous times for little to no reason!

You really like the word "just", don't you?

# 21 I work in a call center too, I know your pain. Some customers are psycho.

I guess she was close to going Super Saiyan on your ass...

Not just fast food, it's any business in customer service..be it retail, food, IT, etc. Some people just come at you, already in a terrible mood, looking for a fight. Misguided anger..gotta love it.

I've been in customer service (retail) for four years and counting. This job has made me come to the conclusion that the majority of people are actually completely stupid and/or assholes.

I do not understand why anyone would agree to let others treat him like shit. I'd rather have no job and live on the street than listen to some assholes with anger issues. Does honor mean nothing nowadays? Our ancestors have fought to the death and you can't even deal with one customer? Because of people like OP customers think they are the gods. You always talk to the customers in a language they can understand.

Okay you contradicted yourself at least 3 times. None of what that comment said made sense.

People need to do crazy things like eat and pay rent or support families. You have to do what you have to do. Retail/customer service sucks (because most people suck) but you have to pay your bills somehow.

I used to work at Home Depot and our debit/ credit machine automatically asked at the end if the customer would like an emailed receipt (because we got so many contractors and stuff in who didn't want to deal with paper) and I got yelled at all the time by customers because they didn't want an emailed receipt. Of course, logically, instead of pressing no, they'd start yelling at me saying how that was so stupid and how they'd better get a paper receipt and how technology is ruining everything- on and on when hitting a button would have sent them on their way. People just like to have someone they can yell at.

Fast Food is also the worst when it comes to service. This is why customers are rude...we're tired of bad service.

people are so sensitive these days

Comment probably sounded better in your head man. That was a fail.

I feel your pain! I got yelled at because of someone else's mess up!

Same! Customers have blamed me for things that happened on my day off.

One time a customer threw their burger at me 'cause the wanted ketchup instead of mustard, I was the cashier

I picked up the phone at work once and said "thanks for calling how can I help you?" And the customer told me I had an ugly voice and mocked me until I hung up. People just have to bring others down to make themselves feel better.

#25 can you make that into an fml I would like to know more

Sorry #shfifty shfive, I don't think it would be fml worthy, but thanks for taking interest.

I picked up the phone and told the person "Hello, thank you for calling XYZ how may I help you?" and they called me a bunch of things because apparently that's how Hispanics answer the phone.

This is terrible to hear...I hope you got management to sort that asshole out.

Sadly that would mean getting management for every third customer.

And proven on FML, the customer is ALWAYS right.

Sadly managers these days don't have the intestinal fortitude to do that. They let people abuse "the customer is always right".

I'm sure management took the customer's side, unfortunately.

Give her a small fries and see how mad she gets then

I once saw someone do that, lets just say it didnt go well :| .

31 - Story time?

I was at mcd, middle of the night and nowhere else was open and everyone was sleepy as hell, and then while waiting for my mcchicken this obese woman barely gets passes the door. She askes for 2 big mac meals and 2 extra fries. The dude taking the order thought she wanted small extra fries, not large and when she found out of her way out, she ran in and threw a tantrum and also threw fries all over the place.

you should've told her to go fill her fatness at a different fast food restaurant if she's going to be like that. Hope you feel better though!

Only works if you're the GM, which I seriously doubt is the case, here. And even then, if it's not a franchise…

I think that the workers do have the right to refuse service. I'm not 100% sure though. I only take warehouse jobs because people are Assholes.

They generally do, she should have been in no trouble if she refused service to that customer.

"Fill her fatness"...

It could be possible that she thought you were asking her that because she thought that you thought that she was fat. Sorry for the atrocious wording, but that's the only explanation I could come up with.

How could you? A person making sure they got someones order down right..... What is the world coming to?

Checking with the customer? OP you should know better.

she could have thought you were calling her fat or judging her order. Fyl op sorry

reminds me of eminem's video, spit in the onion rings wahaha