marenthehollow
American Fork, United States
Asshat
Today, I got yelled at by a customer for saving them money. FML
Collection
Fall
Dead leaves, the first cold of the season and an umbrella flipped inside out: fall, the season of grace.
Same thing different taste
anonymous
Edmonton, Canada
Today, I got yelled at for providing horrible customer service, in a store I don't even work for. FML
I hate retail
Phoenix, United States
Today, I got yelled at by a customer for refusing to give a found credit card to a woman it didn't belong to. FML
apologetic
Latonia, United States
Today, I got yelled at by a customer while working at a bank call center. He was furious I apologized for a mistake that someone else had made. I again apologized for apologizing. FML
Karen
Solon, United States
Ungrateful
Today, a customer called me a "smart ass" because I helped him scan his coupon correctly. FML
cassiebee
Morgan, United States
Today, at work I was trying to be nice and give a customer a discount because she was having trouble finding money to pay for her food. Everybody behind her then demanded a discount as well. FML
wallets
United States
Today, I told a customer that we don't do refunds. He responded by throwing his wallet at my face and accusing me of stealing it. FML
maleficunt
Cannock, United Kingdom
Today, a customer yelled at me so furiously that she sprayed my face with spittle. I had to stand there, smiling and politely explaining that I needed to see a receipt before I could give her a refund. When she finally gave up and left, my boss bitched me out for "provoking the customer". FML
WellFineThen
Cedar Falls, United States
Today, at work, a woman screamed at me and called me a bitch because I refused to refund something we give away for free. FML
heretoserve
Winchester, United States
Today, I got yelled, screamed, and cursed at by a customer until I was reduced to tears. This was all because I double-checked to make sure she wanted large fries. FML
KatieElizabeth
San Francisco, United States
Go away, lady!
Today, at work, I had a customer accuse me of taking the giftcard I had issued her for her return, after spending 15 minutes trying to fix her screwed up transaction. She began to yell, and follow me around the store. Security had to intervene and I had to be locked in an office until she left. FML
Top comments
Mechazilla2 15
Welcome to Retail.
Soninuva 41
That's exactly why the person whom coined the phrase, "The customer is always right," was clearly wrong.
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Comments (47)
ThrottleJockey 36
It sucks working for GEICO.
evilplatypus 39
Notalwaysright They'd love to hear your story over on that site.
zeebe1498 13
This has actually happened to me before too. I worked in fast food for a while, and a guy wanted a sandwich, drink, and fries. Which is a combo. But when I asked he said he didn't want the combo. I told him it would save him money, and he didn't care. The system automatically made it a combo, and he got pissed and asked to speak to my manager.
sietseld 13
Why do people post FML like this with no context? Please just stop.
Levvy 22
I usually find when people describe something bad happening to them for doing something that is absolutely, pristinely, purely harmless, but extremely short on details, it's because there's more to the story that would make it look a little less squeaky-clean. Not always, of course. I'm a crabby skeptic, not a fortune-teller.
DataWog 30
I once had a guy in drive-thru cut me off to scream at me and speed away for the same thing. So sorry, next time I'll just let you pay the extra $2 for the stuff you told me you didn't want.
calpursha 12
Welcome to Utah.
marenthehollow 15
You're going to find rotten people wherever you go. This is the only case I've had someone so upset over coupons in my 4 and a half months working in retail.
marenthehollow 15
Ok hi OP here! I tried explaining this once before but it's apparent the comment didn't go through... ANYWAY So I work in a craft store. I was helping this older physically disabled woman and her offspring (not sure if a guy or a girl...). They had about 160$ worth of items. They wanted to use 2 coupons, one of them not being able to work with any other coupon, which I tried explaining before scanning it, and suggested 2 other coupons that would save them more money. They got really upset and were starting to raise their voices. I was the only one working the registers and I could see that the other customer in line was looking uncomfortable. All in all, they took my advice, which saved them nearly 40$ more than what they would have saved if they used that coupon.
LevelupKid 8
and this is the daily part of my life where I gotta ask, "what the **** is wrong with people?"