By ihaveissues - 19/10/2017 01:30
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The phrase “front door” suggests there’s another door, like a side door or back door, but perhaps OP lives in an apartment and it’s the only door in or out. I only have one way to enter/exit my apartment, but I still refer to it as the front door (as opposed to my bathroom door or bedroom door). In that case, maybe OP lives on a higher floor. The situation does seem perplexing, though.
There are all of 2 screws on a door handle which you unscrew from inside the home. Take those out and you can disassemble the whole handle and open the door slab with ease. Go to your local hardware store and buy a new handle for about $30 and install it in reverse order from when you took the old one out. Takes all of 5 minutes or so to swap a door handle if you have the parts.
Stormy's totally got it. We am not particularly handy but I still have full confidence I could change a lock/handle or even a whole door. If the salesman's advice, inserts that come with the product, and common sense are not enough, there are YouTube videos to walk you through any DIY imaginable. Giving this incompetent handyman so much power over their lives is not necessary. Aside from fixing it themselves lves, OP should report the loser to the BBB and am other place they can, so nobody else makes the mistake of calling him for help.