Today, my boss showed me a two-page letter from a customer, complaining about me because I couldn't honor a coupon that expired in 2009. He agreed that I did the right thing by refusing it, but said it would be a black mark on my record anyway due to the complaint. FML
Collection
Wild Nights Out
Last call, bad decisions and 3 a.m. texts you'll regret until noon. Cheers.
Today, at my cashier job, I got written up for accepting obviously photocopied coupons. Last week, I got written up for "inadequate customer service" because I refused to accept the same bogus coupons from the same customer. FML
Today, my boss gave me a warning for "insulting our best customer" after she saw a comment on her customer card saying "stop giving this fat bitch free samples." My boss had written it in the first place, but refuses to either remember or admit it. FML
Today, I was fired from my job over a coupon a coworker offered me for bonus reward points. Apparently, it wasn't one I was entitled to. I never even looked at the coupon and assumed it was fine since they offered it to me. FML
Today, I noticed a customer looking for expired products in hopes of receiving a coupon from my store. I told them to let me know if they found anything. They promptly began following me around, telling me how to do my job, only to later file a complaint saying that I was harassing them. FML
Today, my boss bitched me out for a customer complaint. The complaint was me not laughing at the customer's joke of me asking for his ID and him saying no. I'm sorry, I've been getting this "joke" a least twice a day since I started working here two years ago. FML
Today, a customer filed a complaint against me because my coworker took too long to do a price check. I hate my job. FML
Today, I had a formal complaint filed against me for being outrageously rude to a customer. All I did was tell a customer that she couldn't use food stamps at the movie theater. FML
Today, a customer filed a formal complaint with corporate about me, because I wouldn't help her find things she wanted while I was off the clock. We were in a completely different store than the one where I actually work. FML
Today, I got written up for insulting a customer last week, who then rang up to complain about my bad attitude. I was on vacation all last week. My boss doesn't believe me. FML
Today, my boss scolded me for being too friendly to our customers and told me to back off and let them do their thing. Less than an hour after doing as he said, he scolded me again, this time for slacking off and not asking them if they needed help finding stuff. There goes my bonus. FML
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Top comments
OhWhoCares 42
In these situations, you'll never win. Damned if you do, damned if you don't! Sorry OP.
Cads1 24
This is why I do not work in the retail industry.
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Comments (55)
supertacowaffle 41
This is why I hate the general public
jqmalang 17
So you get screwed if you choose to either give it or not. But your boss is childish about it.
magickiss87 22
It's total bull shit. So bc you followed store policy and a customer didn't like it, It's being held against you instead of customer being put in their place that you did your job as you've been instructed to. The comment should be removed from your record. It's the ridiculousness of working retail. I feel for ya OP! Had a similar situation happen to me last week. Either which way I was in the wrong, regardless if it was bc a customer didn't like our policies and me just following my training and store policy. People suck giant donkey balls!
ali282h 15
I am really astonished that someone would put that amount of time and energy to write the complaint!
wickedhyype 17
Sounds like you work at target. Fyl And fml too because i also work there.
tranced_ 45
Well I mean he did wrote 2 pages means he might be pissed off really bad. .maybe the way you treated him?
phoenix3423 14
yep been there. the good thing is its not like highschool to collage. the mark does not transfer... I see you transferring a few jobs.
jude_iscariot 7
"Customer complained that you refused to let them shoplift 15 items. Sorry, but this will be a blackmark on your record because they complained." Sounds just as absurd, eh? I can't believe your boss is that foolish.
nope342k 2
I wonder how companies with such flawed logic even exist.
abNormal62 23
This man became the manager of this business because he knows how to follow rules. He did not become the manager of the business because he's capable of independent thinking. Companies are way too focused on following the procedure without having that regard for the information they receive him being able to interpret it and process it meaningfully You were in the right you did will handle this well and disregard the black mark because in the end it's trivial and meaningful only to him