Today, my boss showed me a two-page letter from a customer, complaining about me because I couldn't honor a coupon that expired in 2009. He agreed that I did the right thing by refusing it, but said it would be a black mark on my record anyway due to the complaint. FML
Collection
Wild Nights Out
Last call, bad decisions and 3 a.m. texts you'll regret until noon. Cheers.
Today, at my cashier job, I got written up for accepting obviously photocopied coupons. Last week, I got written up for "inadequate customer service" because I refused to accept the same bogus coupons from the same customer. FML
Today, my boss gave me a warning for "insulting our best customer" after she saw a comment on her customer card saying "stop giving this fat bitch free samples." My boss had written it in the first place, but refuses to either remember or admit it. FML
Today, I was fired from my job over a coupon a coworker offered me for bonus reward points. Apparently, it wasn't one I was entitled to. I never even looked at the coupon and assumed it was fine since they offered it to me. FML
Today, I noticed a customer looking for expired products in hopes of receiving a coupon from my store. I told them to let me know if they found anything. They promptly began following me around, telling me how to do my job, only to later file a complaint saying that I was harassing them. FML
Today, my boss bitched me out for a customer complaint. The complaint was me not laughing at the customer's joke of me asking for his ID and him saying no. I'm sorry, I've been getting this "joke" a least twice a day since I started working here two years ago. FML
Today, a customer filed a complaint against me because my coworker took too long to do a price check. I hate my job. FML
Today, I had a formal complaint filed against me for being outrageously rude to a customer. All I did was tell a customer that she couldn't use food stamps at the movie theater. FML
Today, a customer filed a formal complaint with corporate about me, because I wouldn't help her find things she wanted while I was off the clock. We were in a completely different store than the one where I actually work. FML
Today, I got written up for insulting a customer last week, who then rang up to complain about my bad attitude. I was on vacation all last week. My boss doesn't believe me. FML
Today, my boss scolded me for being too friendly to our customers and told me to back off and let them do their thing. Less than an hour after doing as he said, he scolded me again, this time for slacking off and not asking them if they needed help finding stuff. There goes my bonus. FML
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Top comments
OhWhoCares 42
In these situations, you'll never win. Damned if you do, damned if you don't! Sorry OP.
Cads1 24
This is why I do not work in the retail industry.
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Comments (55)
gintwinsmoore 20
A black mark under your boss's eye wouldn't been better I'm sure. Tough luck OP. fyl.
gintwinsmoore 20
I meant to say " would've"...damned auto correct!
HollyPolly 19
Time to find a new job!!!! F*** that manager.
oathkeeper99 31
Oh the joys of working retail, we get customers making things up to complain about all the time because our policy is complaint equals £10 voucher, regardless of whether the complaint was actually true or not. Thankfully my manager trusts us when we say the customer has made stuff up though, otherwise we would all be in trouble by now.
curiouslilbird 19
Don't you just love the logic of "the customer is always right (even when they're horribly wrong)"? Ugh. I hope there's some way to contest the black mark on the record...very strange way your boss chose to handle this! :C
Clevelandians 17
It's hard to tell whether YDI or not because we don't know what else happened during the interaction between you and the customer. Well, to give you the benefit of the doubt, FYL.
CHFSports 12
Your boss is a moron..... Time to find a new job. ?
rockwrench 18
Why is it that a lot of bosses/managers absolutely have no clue how to be leaders. That kinda crap certainly doesn't motivate or set a positive in the work place. If you can go over him, to his supervisor, I'd file a complaint. Otherwise it will continue until your fired for doing a good job.
madmanonfire 6
sounds like you either work retail or at a supermarket at either rate I feel your pain I had worked at a Walmart for 6 years and was called a coupon Natzi by a customer
shinikageWolf 15
You make jobs sound so fun, you get ****** no matter what you do.