Today, my boss showed me a two-page letter from a customer, complaining about me because I couldn't honor a coupon that expired in 2009. He agreed that I did the right thing by refusing it, but said it would be a black mark on my record anyway due to the complaint. FML
Collection
Fall
Dead leaves, the first cold of the season and an umbrella flipped inside out: fall, the season of grace.
Today, at my cashier job, I got written up for accepting obviously photocopied coupons. Last week, I got written up for "inadequate customer service" because I refused to accept the same bogus coupons from the same customer. FML
Today, my boss gave me a warning for "insulting our best customer" after she saw a comment on her customer card saying "stop giving this fat bitch free samples." My boss had written it in the first place, but refuses to either remember or admit it. FML
Today, I was fired from my job over a coupon a coworker offered me for bonus reward points. Apparently, it wasn't one I was entitled to. I never even looked at the coupon and assumed it was fine since they offered it to me. FML
Today, I noticed a customer looking for expired products in hopes of receiving a coupon from my store. I told them to let me know if they found anything. They promptly began following me around, telling me how to do my job, only to later file a complaint saying that I was harassing them. FML
Today, my boss bitched me out for a customer complaint. The complaint was me not laughing at the customer's joke of me asking for his ID and him saying no. I'm sorry, I've been getting this "joke" a least twice a day since I started working here two years ago. FML
Today, a customer filed a complaint against me because my coworker took too long to do a price check. I hate my job. FML
Today, I had a formal complaint filed against me for being outrageously rude to a customer. All I did was tell a customer that she couldn't use food stamps at the movie theater. FML
Today, a customer filed a formal complaint with corporate about me, because I wouldn't help her find things she wanted while I was off the clock. We were in a completely different store than the one where I actually work. FML
Today, I got written up for insulting a customer last week, who then rang up to complain about my bad attitude. I was on vacation all last week. My boss doesn't believe me. FML
Today, my boss scolded me for being too friendly to our customers and told me to back off and let them do their thing. Less than an hour after doing as he said, he scolded me again, this time for slacking off and not asking them if they needed help finding stuff. There goes my bonus. FML
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Top comments
OhWhoCares 42
In these situations, you'll never win. Damned if you do, damned if you don't! Sorry OP.
Cads1 24
This is why I do not work in the retail industry.
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Comments (55)
BaronVonStudley 9
You have the right to include your written response to that complaint to be included in your employee file. Anyone anywhere can accuse anyone of anything so your response will balance that complaint. Most HR policy also allows you to escalate a matter beyond the supervisor you had issue with and if they don't get the hell out of that job because this is harmless but if it was sexual harassment you would have no avenue to complain.
misskati 2
Best rule of customer service: the customer is mostly WRONG
munchly 17
Can you write up an anonymous complaint about your boss? :)
mikety 4
That's the dumbest thing ever! customers are almost always wrong.
wordsandzombies 12
Man, screw your manager and screw that customer.
PixelSword24 15
Can't win against stupid.
iSaidPluh 2
where's the logic...
_Secret_Agent_K_ 4
I don't know why there is expiration dates... cuz where I work and have worked we always take them.."do what's best for the customer" it's BS ... you had X amount of days..