By Anonymous - 20/01/2016 15:32 - United States - San Francisco
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Should have referred them to your coworker to get a price check on their attitude, then walked away whilst they tried to work out what that even means. sorry, op. retail is a bitch.
I hope that complaint wasn't taken seriously. Retail work becomes worse when your manager/supervisor sides with the customer and you get in trouble for dumb things like that.
I completely agree. It sucks to have customers yell at you and stuff, but it's totally tolerable if your manager knows they're idiots and just ignores them. However if your boss believes every word they say and just gets mad or writes you up for everything the customer is mad about, than that makes the job infinity worse!
I worked in customer service for years customers are horrible. I always try to nice when I go to stores because I know they're getting paid like shit and treated like dirt. I hated my customer service jobs plus the managers were always assholes as well.
People who have worked retail/customer service are always the best customers because they get it. If the store is busy they aren't bitching about not having an item out. They try to put things back close to how they found them. I wish more people could understand.