Today, my boss showed me a two-page letter from a customer, complaining about me because I couldn't honor a coupon that expired in 2009. He agreed that I did the right thing by refusing it, but said it would be a black mark on my record anyway due to the complaint. FML
Collection
Thanksgiving
Questions about your love life, a burnt turkey and the cousin who knows everything: Thanksgiving, a contact sport.
Today, at my cashier job, I got written up for accepting obviously photocopied coupons. Last week, I got written up for "inadequate customer service" because I refused to accept the same bogus coupons from the same customer. FML
Today, my boss gave me a warning for "insulting our best customer" after she saw a comment on her customer card saying "stop giving this fat bitch free samples." My boss had written it in the first place, but refuses to either remember or admit it. FML
Today, I was fired from my job over a coupon a coworker offered me for bonus reward points. Apparently, it wasn't one I was entitled to. I never even looked at the coupon and assumed it was fine since they offered it to me. FML
Today, I noticed a customer looking for expired products in hopes of receiving a coupon from my store. I told them to let me know if they found anything. They promptly began following me around, telling me how to do my job, only to later file a complaint saying that I was harassing them. FML
Today, my boss bitched me out for a customer complaint. The complaint was me not laughing at the customer's joke of me asking for his ID and him saying no. I'm sorry, I've been getting this "joke" a least twice a day since I started working here two years ago. FML
Today, a customer filed a complaint against me because my coworker took too long to do a price check. I hate my job. FML
Today, I had a formal complaint filed against me for being outrageously rude to a customer. All I did was tell a customer that she couldn't use food stamps at the movie theater. FML
Today, a customer filed a formal complaint with corporate about me, because I wouldn't help her find things she wanted while I was off the clock. We were in a completely different store than the one where I actually work. FML
Today, I got written up for insulting a customer last week, who then rang up to complain about my bad attitude. I was on vacation all last week. My boss doesn't believe me. FML
Today, my boss scolded me for being too friendly to our customers and told me to back off and let them do their thing. Less than an hour after doing as he said, he scolded me again, this time for slacking off and not asking them if they needed help finding stuff. There goes my bonus. FML
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Top comments
OhWhoCares 42
In these situations, you'll never win. Damned if you do, damned if you don't! Sorry OP.
Cads1 24
This is why I do not work in the retail industry.
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Comments (55)
abNormal62 23
The customer isn't always right. They do have a right to be heard. And an intelligent manager should review and assess any complaint in context to its reasonableness. Sorry my friend but your manager does not appear to be intelligent
erizonkim 17
Wow, some customers can't help being an asshole huh
laden_swallow09 35
Fight it! Take that malarkey to HR and ride it 'til it bleeds!
extremereviews 26
Talk to HR
Kramer1998 20
Retail customers are retarded man, my brother got fired over a bag of chips!
failedgamer01 20
I hate when customers pull the "honor" card. It's like, things change in our stores, things expire and deals don't last. We are "honoring" on our end, but they aren't "honoring" us.
patrickalamo 48
Next time call the boss over. Introduce him by name, so the complaint letter come in on him instead.
Omniprism 15
I can relate to this...
Doctor_W_H_O 18
Your boss should have thrown out the complaint after they knew what it was about, sorry OP
russfml 31
Your boss just went full retard, you never go full retard..