By bad_luck - 31/12/2010 15:51 - United States
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She could have explained "company policy requires that I check - would you like to talk to my manager about it?" and then page the manager. She's not paid to get into a fight, but the manager is right to expect her to call him if there is a problem which she can't handle herself.
I kind of doubt that the customer would have "kicked your ass" had you checked. Did you tell your boss about it?
You should've checked anyway, stating that it's company policy, unless you work in the kind of place where no one would help you if he did get violent. Or explained to your boss what he said, though your boss might not be sympathetic, she might want staff who aren't afraid of the customers. However, this time, find a job where you don't feel as threatened by the customers.
OP getting to go home early means they did not get paid though for the lost time. In other words, the OP lost money by doing this, and I have yet to meet one utility company, cable company, cell phone company, mortgage company, or landlord who will accept IOU's because the paycheck was short due to being sent home
The OP might've got to go home early, but this has probably reflected badly on her (especially at this particular job) and so her boss will probably be checking her work more regularly. And as Mike said, she'll have lost pay for this. I like how you're trying to look on the bright side, Felipe, but I'm not sure how it is a bright side when you think it through.