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That's one of the things you have to put up with when working with "customers". Just be professional.
??? This is not how normal human beings act. OP had absolutely NO reason to continue to serve this woman. The "professional" reaction would've been to politely ask her to leave, and that they don't need her business. Just because she's a customer doesn't mean she has the right to treat you like that.
3 never said the woman had a right to be rude, they simply said that's sadly something we come across when working with customers. But I totally agree with what was already mentioned, OP did not have to serve her. I use to work at a restaurant and we have certainly turned people away for sexually harassing workers or down right being verbally rude.
The right to refuse service does apply, yes, but the problem is this: 90% of hairdressers make most of their money from tips. OP was probably hoping that the abuse might pay off. My hairdresser & I are very good friends & if she told me someone treated her that way & didn't even tip her, I'd exact revenge for her. Many people believe that jobs that aren't considered "necessary" to the function of our society are filled by the lower class. It's awful. As an artist I've come across the same disrespect. It's not a "hobby" & OP's job isn't either. It should be treated with the same respect as any other job.
OMG that's terrible. Don't worry about her OP. just another bitch in the world. And also, you should tell someone about this. It's not right for anyone to be yelled at for doing their job. :)
I would have asked to get the fuck out, politely of course. :) It's not your job to take constant hairassment from clients. Just tell the manager next time and kick her out.
And the next time she comes in... "Oopsy! Was that Nair? I thought it was conditioner! Haha! Silly me!"
Karma will get her back good. But does anybody know what a "pleb" is?
Someone's been in the military... "Pleb" (or plebe) is a derogatory term for newbies, rookies, etc., most of the time in some sort of academy.
It's a European term really originating in the Roman term Plebeian. Don't know about military adoption. Recently in the news since UK Tory MP Andrew Mitchell used the term to the police when they slightly inconvenienced him. Due to the timing, I'd guess that's where this customer got it.