By Anonymous - 10/12/2015 05:29 - Australia - Perth
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It's fun that people are so unwilling to learn that when they are presented with new facts they go into a rage and do everything possible to try and make themselves feel like they are correct.
I was at a restaurant once and I overheard the person behind me ask if they could substitute one of their meat based side dishes with mashed potatoes because they are vegetarian. Then then asked for gravy on the mashed potatoes. When their friend pointed out that ordering gravy defeats the point of claiming they are vegetarian, the person replied "why? it's just flavour powder and water".
This is why I am eternally grateful for not working customer service. You just can't win.
Next time someone makes a request like that, just tell 'em you'll give them what they asked for. Saves you the trouble of getting harassed for doing nothing wrong.
why didn't you just give her what she asked for? technically she's not wrong asking for gluten free milk
Because they were trying to inform the woman so she knows better for when she orders next time. As a barista, I come across people who have no idea what they're ordering and I try to educate them so they make choices that they might enjoy more instead of ordering something they will absolutely hate or something they don't mean.
Yeah. I work at dunkin' donuts and I always try to inform my customers what they are ordering. People come in and ask for lattes without milk. Lattes are basically espresso with a shit load of milk. It's like asking for a wheelchair with no wheels. Just ask for a fucking chair. I'll give you what you want just let me inform you about your order just in case you order the same thing again and the employee doesn't give you the wrong thing.
Personally I love it when the barista helps me out. I didn't start drinking coffee until a couple years ago (raised Mormon) and I always feel really self conscious when I order because I don't really know all the options and what's best or even how to pronounce some things lol. So thanks for being awesome!
Wow. Someone is really taking the gluten free fad diet to an extreme. Or is lactose intolerant and doesn't realise what that actually means...