Today, while working as a barista, a customer asked me for "gluten free milk". When I told her that most milk is gluten free, she flew into a fit of rage and cussed me out for being a "cheeky bitch". My manager then lectured me about not being "patronising" to customers. FML
Collection
Thanksgiving
Questions about your love life, a burnt turkey and the cousin who knows everything: Thanksgiving, a contact sport.
Today, at work, a customer came in and ordered a "Butterbeer Frappuccino." When I said we serve no such thing, she yelled at me for "lying" to her, saying she knew about our "secret menu." She ended up complaining to my manager and demanded that he fire me. FML
Today, a customer asked if we stocked gluten-free water. Then she got pissed when I laughed at what I thought was her joke. FML
Today, I went to the coffee shop for my usual morning latte before class. When I got my drink, I asked again to make sure it was soy. The barista assured me it was. It wasn't. I'm ridiculously lactose intolerant and just spent six hours throwing up because she was too lazy to correct her mistake. FML
Today, at work, a customer ordered a caramel latte with no caramel. I made a regular latte after explaining that’s what it was. He got angry and threw it at me. I got fired for insulting his intelligence. FML
Today, at work a customer bitched me out for not explicitly telling her that our peanut butter pancakes contain real peanut butter. She's threatening to sue because she's allergic to peanuts. FML
Today, while serving two middle-aged women at the coffee shop, I was screamed at and accused of being a "sexist and chauvinistic bastard." This was prompted by me charging one of them 40 cents for the addition of steamed milk, which is clearly stated on the price sheet. FML
Today, a customer at my coffee shop bitched me out because we don't sell cranberry juice. FML
Today, a customer yelled at me so furiously that she sprayed my face with spittle. I had to stand there, smiling and politely explaining that I needed to see a receipt before I could give her a refund. When she finally gave up and left, my boss bitched me out for "provoking the customer". FML
Today, a customer screamed at me, because her iced coffee tasted exactly like coffee, and she hates coffee. Sadly, this isn't even the most insane person I've had to deal with at this job. FML
Today, my boss came around to my way of thinking. He called our customers a "bunch of assholes" and to kick them out if they gave me trouble. When a lady began yelling at me for "setting the damn prices too high" I told her to leave. My boss soon bitched me out for being unprofessional. FML
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Top comments
homesuckfucker 28
Next time someone makes a request like that, just tell 'em you'll give them what they asked for. Saves you the trouble of getting harassed for doing nothing wrong.
anonymuse_fml 31
Wow. Someone is really taking the gluten free fad diet to an extreme. Or is lactose intolerant and doesn't realise what that actually means...
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Comments (113)
W31rdG1rl 21
life lesson: Customer is always right. even when they are clearly wrong. you shouldn't correct them.
Ichiya 29
Never let stupidity or ignorance fester.
FarFromHome_fml 17
Have you ever worked in retail? You let a customer who is that wrong go once they confuse every single staff member they ever come across. Better to correct them nicely every time.
Ma_Nikka 24
I work at Edible Arrangements and had a customer ask if there was cocoa in our chocolate.
ChopSuey444 20
Lol, I had a woman come into my cookie store and tell me she HATED chocolate, but she ordered a chocolate chip cookie with chocolate candies in it to eat with her lunch. Retail is . . . never dull.
yepthisisit 15
Ignorance is strong with them.
FarFromHome_fml 17
Sounds like they meant lactose rather than gluten... Probably one of the hipsters who claims to have an intolerance when they have no idea what that means.
Cebolamole 13
If I ask for fat free water, I want my fat free water, no need to comment on that - it's true anyways.
Ichiya 29
And people like you are the reason why I hate people.
disgruntledchef 5
I can't believe how many stupid people there are when it comes to trends. People who react like that aren't gluten free for health reasons, they are because it's popular. If you were truly on any diet you would know what your diet actually stands for let alone what gluten really is
CaptMacLeod 45
I had a coworker who tried it, and repeatedly tried to convince how she had "more energy" and "felt better than she had in years" without gluten in her diet. Explaining to her that the higher quantity of fruits she was eating might have contributed due to higher levels of sugar didn't change her opinion in the slightest.
LPac5295 27
As someone who works in retail I can say I feel your pain. People are such assholes to you sometimes and you can never win. Try not to let it bring you down and do your best to make the next day better!
writerchic85 26
Ask her if she wants some fat free water with that
PricelessUM 6
I'm a Celiac who has a gluten free diet. I think she's getting the "getting sick from milk" and "milk has gluten" all screwed up. We gluten intolerants and Celiacs naturally don't feel too well after milk, it gives the feeling of being glutenized but there's no gluten in it. Some of us are in denial that along with gluten intolerance we may not be able to process milk. :)
Railroader 16
Sounds like gluten free stupidity