Today, while working as a barista, a customer asked me for "gluten free milk". When I told her that most milk is gluten free, she flew into a fit of rage and cussed me out for being a "cheeky bitch". My manager then lectured me about not being "patronising" to customers. FML
Collection
Thanksgiving
Questions about your love life, a burnt turkey and the cousin who knows everything: Thanksgiving, a contact sport.
Same thing different taste
Today, at work, a customer came in and ordered a "Butterbeer Frappuccino." When I said we serve no such thing, she yelled at me for "lying" to her, saying she knew about our "secret menu." She ended up complaining to my manager and demanded that he fire me. FML
Today, a customer asked if we stocked gluten-free water. Then she got pissed when I laughed at what I thought was her joke. FML
Today, I went to the coffee shop for my usual morning latte before class. When I got my drink, I asked again to make sure it was soy. The barista assured me it was. It wasn't. I'm ridiculously lactose intolerant and just spent six hours throwing up because she was too lazy to correct her mistake. FML
Today, at work, a customer ordered a caramel latte with no caramel. I made a regular latte after explaining that’s what it was. He got angry and threw it at me. I got fired for insulting his intelligence. FML
Today, at work a customer bitched me out for not explicitly telling her that our peanut butter pancakes contain real peanut butter. She's threatening to sue because she's allergic to peanuts. FML
Today, while serving two middle-aged women at the coffee shop, I was screamed at and accused of being a "sexist and chauvinistic bastard." This was prompted by me charging one of them 40 cents for the addition of steamed milk, which is clearly stated on the price sheet. FML
Today, a customer at my coffee shop bitched me out because we don't sell cranberry juice. FML
Today, a customer yelled at me so furiously that she sprayed my face with spittle. I had to stand there, smiling and politely explaining that I needed to see a receipt before I could give her a refund. When she finally gave up and left, my boss bitched me out for "provoking the customer". FML
Today, a customer screamed at me, because her iced coffee tasted exactly like coffee, and she hates coffee. Sadly, this isn't even the most insane person I've had to deal with at this job. FML
Make up your mind
Today, my boss came around to my way of thinking. He called our customers a "bunch of assholes" and to kick them out if they gave me trouble. When a lady began yelling at me for "setting the damn prices too high" I told her to leave. My boss soon bitched me out for being unprofessional. FML
Top comments
homesuckfucker 28
Next time someone makes a request like that, just tell 'em you'll give them what they asked for. Saves you the trouble of getting harassed for doing nothing wrong.
anonymuse_fml 31
Wow. Someone is really taking the gluten free fad diet to an extreme. Or is lactose intolerant and doesn't realise what that actually means...
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Comments (113)
daganmarie 11
I could see confusing soy with lactose (maybe) but not dairy and gluten. Idiots! I'm lactose intolerant and I know what items have lactose, obviously that person is doing it to "look" cool haha
yniguez09 14
Some people think they are so special. haha
Andrew4965 16
"Sure, you can have gluten free milk! Many customers who don't like gluten also prefer our asbestos free syrup. Oh, and just so you know, we now assemble our espresso in a certified antrax free factory! Sometimes ignorance is bliss.
AgentSkyeBarnes 16
Just remember, the customer is a flaming idiot, but it's our job to make them happy. It ******* sucks ass too. Sorry your boss lectured you, though.
shinikageWolf 15
If it's just a fad diet, and not a serious allergy you could put extra glutton in their coffee. And watch as they get terrible gas.
Fang713 28
It is an actually allergy, it's just very rare.
clawstrophobic 15
Next they'll ask for grass fed chicken...
Sandman2015 12
What kind of milk has that bitch been drinking?
Fang713 28
She's an idiot but I honestly wouldn't have said anything to her. I would have just said sure and moved on. Fools always want to think they're right, so let them.
onehottmess 9
I feel your pain , I work at dunkin and get some pretty psychotic customers ! I've had a customer throw an xl hot tea at me all because she thought I used equal instead of splenda . that water comes out at 200° or more !
AcieMcG 21
If you're celiac you know what the **** does and does not contain gluten. It drives me insane when I see like a box of rice product labeled gluten free and then you are going to get charged more.