By I hate my job - United States
Today, at work, a customer came in and ordered a "Butterbeer Frappuccino." When I said we serve no such thing, she yelled at me for "lying" to her, saying she knew about our "secret menu." She ended up complaining to my manager and demanded that he fire me. FML
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  LeFrogDog  |  27

Comment moderated for rule-breaking.. Show it anyway

  KVKdragon  |  26

Screw the polyjuice potion. I don't need to go through that much pain just for an hour of shapeshifting. I'll take a hot chocolate with extra caramel & Felix Felicis mixed in and a pack of chocolate-covered graham crackers to go (I have allergies to eggs, so no muffins and other baked goods for me) :D

  ThePK  |  5

Yeaaah, Starbucks does. Not sure if it's for all places but I know the one where I live has a cotton candy drink and an orange drink not on the menu. They're pretty yummy stuff c:

  Bobskittens1  |  12

People will believe anything they read on the Internet! There is a "Starbucks Secret Menu" but it's not a real menu! It's just ways to make things taste more unique. Like 4 said, FYL.

  fandoms_unite  |  13

Or you can show them the recepie if you have it written down or on your phone and they'll make it. I tried it once and I ordered the Butterbeer Frapp. It was really good! :)

  kirbydumas  |  10

The butterbeer frap is really good. I tweaked it a little from the original though. A veinte creme frap base-made skinny with 7 pumps caramel and 5 pumps toffee nut. It's great.

  ambitiousnygrl  |  17

why don't you learn some decent grammar?

  bamagrl410  |  31

Every Starbucks has a "secret menu". It consists of drinks that employees make & perfect in their downtime, so each location will typically have a few differences. OP must have been a new employee who hadn't learned all the tricks to the trade yet. Go to starbucks secret menu . net

On a side note, if you like espresso I suggest trying an undertow to start your day.

By  macs4evr  |  7

Well actually, you can get something like that, from what I've heard. When people order a coffee with butterscotch and caramel, or something like that, they colloquially call it "butter beer". She didn't need to freak out like that, but she wasn't wrong.

  jkmartinjk  |  16

It's not a SECRET MENU. Its just drinks with a shit ton of different syrups. The baristas aren't taught them so if you want to order a 'secret drink,' know the recipe! This is in no way OP's fault