By charishard - United States - San Marcos
Today, I was checking out a customer who seemed quite friendly. As I finished, he reached slightly over the counter and I impulsively reached out and shook his hand. He gave me a dumbfounded look and said, "Can I have my change please?" FML
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  nnnope  |  26

no, OP definitely pocketed the change and sent the customer on his way after confusing and annoying him.

and they say there's no such thing as a stupid question...

By  cocacola999  |  27

And that's when you laugh, apologise and say it's been a long day. I've had several salespeople forget to give me my change or, on one occasion, even the stuff I bought; it's completely understandable. And if the client has a shred of a sense of humour or empathy, it's not even that awkward.

By  nnnope  |  26

you should've said "of course, I just thought this transaction was lovely and you deserved a hand shake for being such a good fellow"

with your most ridiculous fake British accent, naturally. it's always better to turn an awkward situation like this, into a funny one.

By  boshbish  |  14

Haa. I've been there OP. Usually customers are fine with it if you just apologise and joke that it has "just been one of those days." Turning a potentially awkward moment into a light laugh. Customer service skills! :-P