Massive fail for the IT department.

reminds me of the Digimon movie, "If your phone is dead, please call this number."

Maybe I missed something but if your phone works and you said it's just your computer that was broken...can't you log onto your email from the phone? Assuming you have a smart cellphone.

Sense is common, common sense isn't

Writing a letter would be nice either. It would take a little bit of time but since the support is so stupid, I doubt they will fix it soon.

You can thank all those pop schools that run the IT ad campaigns for that.. They churn out degrees instead of IT personel.

I can check from my mobile phone, did you ask me or OP?

In my experience, that's the case with most companies' IT support...

When IT support's first question is "Is it plugged in" and you want to slam your head against the wall for the precious moments of your life they have just wasted

You'd be suprised at how many people complain that their computer won't turn on and not realised it's not plugged on or the switch is off. There is a reason they ask that. If it wasn't a common occurrence they wouldn't bother.

"Have you tried turning it off and back on again?"

Britain has a show about a situation just like that. I think it's called "the IT guys" or something like that. anyway it's on Netflix

How do you know that OP has a mobile device that can access their e-mail?

because it's dick no 2013. They should have a smart phone by now

Because it was the IT guys for the company the OP works for. More than likely, they have a database filled with the contact information of all their employees.

Roses are red, My screen is blue, Oh, dear god, What the fuck did I do?!? (My Dad fixes computers for everyone & this is the bumper sticker I got him for Xmas...)

Hence, the coming of the Zombie Apocalypse

Actually zombies will have nothing to look forward to, seeing that many people lack brains.

That's what computers are for. Oh wait...