By thankyouforcalling - 01/06/2015 22:46 - United States - Bremerton

Today, the phone lines at work have been cutting out in the middle of calls. I'm a receptionist at an animal hospital. I now have less than two minutes to figure out what's wrong with a client's pet and how best to schedule them before I become "That rude bitch who hung up on me." FML
I agree, your life sucks 28 243
You deserved it 2 097

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Explain at the start of the call that the phone lines are bad and that if it cuts out that you're not hanging up on them. They'll call back or at the very least not think you're a bitch :)

Check the phone lines, one of the animals may have chewn them. :)

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Explain at the start of the call that the phone lines are bad and that if it cuts out that you're not hanging up on them. They'll call back or at the very least not think you're a bitch :)

My thoughts exactly.

Better yet: after the explanation, immediately ask for their phone number and call them back after you got disconnected.

Hope for the best for you.

Thanks for the input.

I understand how that is annoying, but at least you know that it will happen and you can tell your clients at the beginning of a call.

Today I called a animal hospital because my cat was sick and 2 min into the call the bitch hung up on me! FML

that's what is in the FML. so not very creative of you.

Good try, you two.

Check the phone lines, one of the animals may have chewn them. :)

Adding "chewn" to my vocabulary.

One of the rare times an answer to an FML is logical

In mother Russia the line "cord" chews the animal !!

Worst Yakov Smirnoff knockoff ever.

I know exactly where you're coming from, OP. I take calls for the technical support call center for Apple and it can be difficult positioning to customers if we ever experience issues that may affect the call flow. One thing to keep in mind is that you will have customers who will be understanding of the issues, and then others who look for any reason to be upset. As long as you're focused on helping your customer and let them know what's going on, you should be golden.

Get of your phone and back to work. Nah but just explain at the start of the call whats happening. Then fuck those who don't understand

You're not going to be a rude bitch with the right explanation about that phone problem. Your clients will understand.

Hitler did nothing wrong.

what the hell is your problem?