Work: Today, while at work, I had to spend an hour and a half on the...

By gotta euthanize em all - 29/11/2014 19:45 - Canada

Today, while at work, I had to spend an hour and a half on the phone, listening to an old lady relive her entire day in excruciating detail. We're not allowed to hang up on customers, and she was extremely quick to dismiss all my attempts to steer the call back on topic. FML

I agree, your life sucks 32 997

You deserved it 3 710

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Same thing different taste

By suspended - 09/08/2014 00:16 - Australia

Today, while I was working customer support, a lady hung up on me mid-sentence, and I trailed off, saying, "…aaannnddd you hung up on me like a bitch." Turned out she was still on the line and had just accidentally hit mute. FML

I agree, your life sucks 26 628

You deserved it 41 248

By spiderchick23 - 10/02/2011 00:41 - United States

Today, I was on the phone with an elderly customer at work. I had to spend 10 minutes listening to him describe how the underwear he bought was too tight and caused his bladder to leak. FML

I agree, your life sucks 28 504

You deserved it 2 855

By ring-a-ding-ding - 06/12/2014 05:18 - United States - Sparks

Today, at work, due to a mix up, I had to call an answering service. I am also from an answering service. We got the problem fixed but I couldn't hang up due to company policy. She couldn't hang up either. We both had to get our supervisors for permission to hang up. FML

I agree, your life sucks 37 193

You deserved it 3 588

By tgpgs - 19/01/2011 14:55

Today, at work, I spent half an hour on the phone with a customer. At the end of the conversation, as he was putting down the phone, I heard him say 'God, he was a miserable git'. I'm a 28 year old woman. FML

I agree, your life sucks 25 147

You deserved it 3 981

By jacks_smirking_revenge - 06/03/2009 22:31 - United States

Today, while out to lunch, my sister called me and asked me to pick her up from the mall. I told her she'd have to wait. She got pissed off and started cursing at me, so I hung up on her. She called me back 37 times until I answered and yelled "WILL YOU LEAVE ME THE FUCK ALONE?" It was my boss. FML

I agree, your life sucks 23 681

You deserved it 52 386

The voice

By Anonymous - 11/09/2023 18:00 - Australia - Brisbane

Today, I had to listen to some old phone call recordings at work, in which a certain worker had the most annoying high-pitched voice. To my horror, I discovered that they were my call recordings, so the annoying voice was my own. My colleagues all concurred they cannot stand the sound of me talking. FML

I agree, your life sucks 701

You deserved it 161

By Tiak - 30/03/2009 18:08 - United States

Today, my mom has been calling me every ten minutes, asking me questions about her new computer. She called me at work, and I rudely answered her question. She called back, talked to my boss, saying she was a customer that called in, and I was rude to her. FML

I agree, your life sucks 86 220

You deserved it 16 748

By unfriendlyskies - 02/04/2012 23:40 - United States - Central Falls

Today, I called an airline's customer service line. Apparently the way that they deal with uncommon problems is by having someone put you on hold for twenty minutes, answer and yell something unintelligible at you, put you back on hold, and repeat. This went on for over an hour. FML

I agree, your life sucks 22 296

You deserved it 2 115

Hold the line

By Anonymous - 06/07/2020 08:02

Today, I discovered that my work's new phone system automatically takes people off hold the very second you pick up the phone. I discovered this after picking up the phone and complaining to my workmates about the annoying customer I had on the line for a full minute, all while he listened. FML

I agree, your life sucks 534

You deserved it 2 611

By people suck - 28/03/2015 04:16 - United States - Oakland

Today, while at work, a customer refused to speak louder, despite me asking her to do it several times. As a result, I took her order incorrectly. The customer then finally decided to raise her voice, but only to yell at me about my poor listening skills. FML

I agree, your life sucks 32 382

You deserved it 2 518

17031990 20

Sunday 30 November 2014 0:12

She's obviously lonely. What's an hour and a half when you've probably made that woman's day!

FBellesLife 15

Sunday 30 November 2014 0:11

Cheer up OP, lucky it wasn't an angry customer who was drilling you for every wrong the company has ever done to her.

Comments

FBellesLife 15

Sunday 30 November 2014 0:11

Cheer up OP, lucky it wasn't an angry customer who was drilling you for every wrong the company has ever done to her.

coming back in the future 30

Sunday 30 November 2014 6:52

Lol ops name

TheOnlyMizLiv 22

Sunday 30 November 2014 8:18

I picked up the phone at work today (same policy) and had to listen to a lady sobbing over her fiancé, who had recently passed away. I didn't know what to do.

17031990 20

Sunday 30 November 2014 0:12

She's obviously lonely. What's an hour and a half when you've probably made that woman's day!

ELoni_fml 25

Sunday 30 November 2014 0:19

Exactly, so many old people are just looking for someone to talk to, you listening to them even if just for a little while can mean the world to them

AnOriginalName 19

Sunday 30 November 2014 0:49

OP made the woman's day, and he got paid to do so! So what if it's boring, it's probably a nice change from all the other customers.

Donutsarelife 12

Sunday 30 November 2014 1:43

I'll never play Pokemon again. Gotta Euthenize them all!

VeeFML 10

Sunday 30 November 2014 7:42

an hour and a half can be a pretty big deal if it blows out your aht and results in you losing your job.

Roxy1620 5

Sunday 30 November 2014 0:12

Hahah well I hope that it was at least interesting? It's a funny story to tell at least!

laden_swallow09 34

Sunday 30 November 2014 15:07

Nope. This was it. This FML is the only bit of funny that could come from it. Like OP said, "excruciating".

paigexox0 37

Sunday 30 November 2014 0:13

Shes probably lonely :(

Dlzq 22

Sunday 30 November 2014 0:13

Hang up anyways, not like they'll find out.

MrSassypants 33

Sunday 30 November 2014 1:12

Yep, there's no way a device that can keep track of calls exist. It's totally science fiction.

theawkwardlife 21

Sunday 30 November 2014 2:49

It's news to me because telemarketers hang up on me ALL THE TIME. I wish OP called me and listened to how my day went :(

Dlzq 22

Sunday 30 November 2014 12:29

#21, lol, you believe someone goes through all the phone logs for all the callers to find someone who hung up once? It's obviously not something he'd do all the time.