By suspended - Australia
Today, while I was working customer support, a lady hung up on me mid-sentence, and I trailed off, saying "…aaannnddd you hung up on me like a bitch." Turned out she was still on the line and had just accidentally hit mute. FML
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  brand125  |  17

26 - doesnt really matter, if your going to start being rude and calling people names (unintentionally, but they were still there, so op didnt waste any time calling names) then you shouldnt be working that job

  nlm92  |  15

Agreed. Especially if someone's being annoying on the phone it's common in offices for people to "release their anger" once they're off the line. certain clients can get really fucking annoying and it's ok to be angry at them, so long as it's not to their face or anything like that. Bad luck on your part OP, but I understand the frustration

  blazingshot147  |  19

I'm taking a shot in the dark here, and assuming that the majority of you guys have never been in customer support. You deal with loud mouth idiots, to smart ass "I know what I'm doing" people, to those who don't know how to set the timer on the DVD player, all... God.... Damn.... Day..... So if you've been in customer service, you know what I'm talking about, and those who don't, count yourself lucky. (Sorry for thread jacking)

  InvertedAudio  |  13

so im guessing everyone that thumbs'd down my comment have never worked with the public. you'll understand of you ever have to. and i didnt mean it as bad manners, i was raised right.

  8313girl  |  28

Yes I have worked customer service in the past and some of those people can be very rude. Like they're entitled to get anything they want. So when I read what OP did, I laughed and thought maybe I'd do the same thing. Thank God I don't work customer service anymore and maybe OP shouldn't either.

  otumboo  |  10

i haven't worked with customers like that but from people I talked to and considering you've lived the experience it's totally understandable to be a little pissy because you deal with some awful people


#29 not sure if you've ever worked a calling job before, I have and it can be bloody hard to not let off some steam like this after a long day of people being pricks. Then again I'm a cold caller haha the most hated of all call jobs and we have to be really polite at all times..

  ladyLALAA  |  28

I worked in a call centre at the end of a call from a very abusive customer I looked at my coworker and said "What a c#nt!" Unfortunately they call had not actually ended.

  baxeh  |  29

Their comments were for another one. Someone had commented and said about not knowing they were suspended. The persons comment got deleted, leaving the other two looking like douchebags. Not their fault

By  SauceySarah  |  30

I don't think it's all that bad. After continuous frustration from customers usually hanging up on OP, she probably lost her cool. It's an honest mistake, but OP should have made sure the customer had actually hung up before she said those things. We all need to vent sometimes!

  temmera  |  16

Yes, we all do tend to get frustrated with our jobs and need to vent sometimes, but we don't do it at work. That's how people end up losing their much needed jobs. OP's lucky she only got suspended. Hopefully, this incident will be a first and last for her.

  OysterPearls  |  33

True we need to vent, but work isn't the place. Calls drop and things happen, but it really isn't good practice to insult customers when it's a possibility that they could hear it.

By  blazerman_fml  |  17

Its not easy to handle dozens of angry clients everyday.I understand your frustration.Then again its your job.You should be more professional than that and a small thing like this shouldn't really agitate you. On the plus side you can take this whole incident as a learning experience and try not to repeat your mistake next time.