Today, I went to the supermarket to get some Easter gifts for my kids. At the register, I was verbally abused to the point of tears by the cashier, for having way too many items for the 12 items or less lane. I had 13. FML
Collection
Fall
Dead leaves, the first cold of the season and an umbrella flipped inside out: fall, the season of grace.
Today, I went to the supermarket to buy my weekly groceries and only realized after a long queue at the checkout, then having the cashier scan my entire cart, that I'd forgotten my purse. I had to leave everything behind and walk out empty-handed, while everyone in line behind me gave me dirty looks. FML
Today, I was made to do checkout training at the supermarket I work in. My third customer spent £90 on food, and whilst I was serving her, she talked about her 6 kids and her ex. Only four hours of this shit to go. FML
Today, I was shopping at the grocery market and was next in line. Behind me was a woman who only had two items, so I nicely let her in front of me, as it looked like she was in a hurry. When she was all rung up, she decided to pay her $16.45 in loose change which needed to be counted out. FML
Today, I was waiting in line while a lady paid for her shopping, when her credit card got declined. She started ranting and insulting everyone and kept insisting: "I'm not poor!" By the time the lady had finally stormed off, I had spittle on my face, and the cashier was almost in tears. FML
Today, I was shopping with my husband. At the self-checkout, one of the items I was buying for him as a gift didn’t register. As we were walking out, I get stopped and escorted to the loss prevention office, where I was accused of stealing. FML
Today, at work, I was screamed at and slapped by a woman for supposedly violating her 2nd Amendment rights. In reality, I'd simply turned her away from the 10 items or less line because she had well over the allowed number of items. I've no fucking idea what's wrong with some people. FML
Today, while in line at the grocery store, I was going over the witty but caustic things I wish I'd said in an argument earlier. Turns out, I was saying them out loud. The cashier gave me a weird look and said, “Are you okay, ma'am?” FML
Today, I bought some makeup supplies at the supermarket. The cashier snorted and muttered, "Not enough in the world for you." FML
Today, I was out shopping with my son and unbeknownst to me, he had secretly added a bunch of expensive games he wanted to the trolley. I was too embarrassed at the till to make a fuss as there was a huge line behind me. I watched as my normal £50 shopping bill climbed to over £400. FML
Today, I walked two miles to the store, filled my cart with groceries, and got to the cashier… only to find I had forgotten my wallet. I tried to explain but got the nastiest stank-eye from the cashier, the manager, and everyone in line behind me. I walked two miles home, hungry and embarrassed. FML
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Top comments
theberndttoast 8
great customer service!!!
ttelracs 6
Complain to the manager. That's over the line.
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Comments (248)
kismet_phoenix 1
Comment moderated for rule-breaking.
Ok maybe the cashier was a bit bitchy but i reallly cant stand the ppl that think they can just disregard the 10 or 12 item or less sign n then get upset when they are asked to switch lanes. Its ON THE SIGN...read it and count your items. Not rocket science. Some of us get less things to try and get in and out of there asap. Try and squeeze out some consideracy for other ppl. But im sorry the cashier made u cry, i suppose u can ask first next time or take out an item. And even tho its one more...theres a limit and its not more or less 12...just 12.
love_me_electric 20
Seriously, it takes like 1 second to scan an extra item. I used to work as a cashier and I'd take people through express even if they were 3 or 4 items over, because it makes practically no difference. In a lot of places the '12 items or less' is a guideline, not an absolute rule.
strawberrywine22 30
I was at the grocery store a few weeks ago and the cashier waved me over to her just-opened checkstand because the line I was in was really long. She was in an express lane, I had a cart full of items. Despite having seen my cart and waved me over, she bawled me out for having too many items.
CharresBarkrey 16
If, as a cashier working a 12 items or less register, you find it a problem to ring up someone with 13 items, you're a horrible cashier. It takes less than a second to scan it and put it in a bag. If it takes more than that, you shouldn't be a cashier.
hooligyn123 18
Consideracy. That's my new favorite non-existent word!
lorraineald 7
For all you know OP might have accidentally miscounted their items and thought they had 12. They could have missed one in their counting.
WCARlover 35
As a cashier at a supermarket, working today was brutal...but I'd never dream of giving someone a hard time for 1 more item. Go to their boss
AngelSpit 18
my last job was a supermarket cashier and my manager told us the number is an approximate suggestion not a definitive cut off
Enslaved 38
Hey, at least you got to sneak in the express lane. Btw the way, 13 is one too many! :P
attitude_angel 15
Oh, thanks for clarifying, I figured she had a few to go
ddlovatolover 23
19, "btw the way"? By the way the way?
Enslaved 38
You caught that I see. :P
0ops_i_died 8
I see you didn't
Enslaved 38
Well #125, Look at your #78 comment on the other FML. Looks like we all **** up, aaaaaaaaaa? :P
0ops_i_died 8
I believe my last was where I misread the FML... To which I admitted to my mistake and didn't reply along the lines of "oh you saw I read it wrong I see". I could be wrong though....
0ops_i_died 8
Oh alright! I found it. It's the 78th comment on the FML about the father saying "well that escalated quickly". Now you know, go to town
NewYorkMexPR 14
Horrible. Cashier deserves to be fried. (not a typo)
strawberrywine22 30
I'm on the fence. YDI, because while it may not seem like a big deal to you, if everyone thought "just one extra item won't hurt" then it will just get more and more until it is just a regular line. But also FYL because there is NO circumstance that makes it okay for an employee to speak to you that way.
israelnotjacob 20
No it would be YDI if the cashier just made him either go to a different lane or leave one item behind, but verbally abusing a customer is never justified under any circumstances. Yes it is annoying when all kinds of people think the item limit doesn't have to apply to them, but that still gives the cashier no right to say anything bad to that person. You should have demanded to see a manager and got his ass fired.
Ameel_fml 19
Most supermarkets allow for a few extra items in the express lanes, and they haven't had express lane meltdowns. "10 items or less" is more of a guideline than anything, so that people don't have to wait behind people with full carts if they only have a handful of items. And anyway, it's quicker to scan through 12 or 13 items than it is to count every single item every customer has to make sure they have exactly ten or under.
Mr_Satan 11
I can think of a few circumstances where said rudeness would be acceptable.... but no sane customer would create these circumstances.
HortonThelephant 15
I'd have to use my extremely fine tuned power of deduction, and say that that situation escalated pretty quickly.
enormouselephant 15
Oh you so have a fined tuned something, Horton;)
ninaskyez 12
I bet if they were in your situation they wouldnt want someone to talk sh*t! Total Dislike!
attitude_angel 15
Asshole cashier doesn't deserve that job
hryffff 11
Or any job that requires talking to people!
Bicko2004 25
You should have left the items plied up on his checkout and walked out!
FightMyLiger 19
Bingo. Maybe go load up another cart and drop that off, too.
attitude_angel 15
Perfect. Have fun with his/her anger and just keep dropping things off. I'd laugh :P
DropBearMeat 23
That would have accomplished nothing except to further delay customers in line. The cashier can't leave the check stand and will simply call for someone else to pick up the items and put them back, inconveniencing yet another person.
clemsi 20
If was the OP I would have gotten 13 small ish pieces of candy, and gotten back into that cashier's line again just to see him have a breakdown.
NiZZALooNY 9
You let someone really stand there & speak to you like that. Until the point of tears........Um okay lol