Today, I went to the supermarket to get some Easter gifts for my kids. At the register, I was verbally abused to the point of tears by the cashier, for having way too many items for the 12 items or less lane. I had 13. FML
Collection
Fall
Dead leaves, the first cold of the season and an umbrella flipped inside out: fall, the season of grace.
Today, I went to the supermarket to buy my weekly groceries and only realized after a long queue at the checkout, then having the cashier scan my entire cart, that I'd forgotten my purse. I had to leave everything behind and walk out empty-handed, while everyone in line behind me gave me dirty looks. FML
Today, I was made to do checkout training at the supermarket I work in. My third customer spent £90 on food, and whilst I was serving her, she talked about her 6 kids and her ex. Only four hours of this shit to go. FML
Today, I was shopping at the grocery market and was next in line. Behind me was a woman who only had two items, so I nicely let her in front of me, as it looked like she was in a hurry. When she was all rung up, she decided to pay her $16.45 in loose change which needed to be counted out. FML
Today, I was waiting in line while a lady paid for her shopping, when her credit card got declined. She started ranting and insulting everyone and kept insisting: "I'm not poor!" By the time the lady had finally stormed off, I had spittle on my face, and the cashier was almost in tears. FML
Today, I was shopping with my husband. At the self-checkout, one of the items I was buying for him as a gift didn’t register. As we were walking out, I get stopped and escorted to the loss prevention office, where I was accused of stealing. FML
Today, at work, I was screamed at and slapped by a woman for supposedly violating her 2nd Amendment rights. In reality, I'd simply turned her away from the 10 items or less line because she had well over the allowed number of items. I've no fucking idea what's wrong with some people. FML
Today, while in line at the grocery store, I was going over the witty but caustic things I wish I'd said in an argument earlier. Turns out, I was saying them out loud. The cashier gave me a weird look and said, “Are you okay, ma'am?” FML
Today, I bought some makeup supplies at the supermarket. The cashier snorted and muttered, "Not enough in the world for you." FML
Today, I was out shopping with my son and unbeknownst to me, he had secretly added a bunch of expensive games he wanted to the trolley. I was too embarrassed at the till to make a fuss as there was a huge line behind me. I watched as my normal £50 shopping bill climbed to over £400. FML
Today, I walked two miles to the store, filled my cart with groceries, and got to the cashier… only to find I had forgotten my wallet. I tried to explain but got the nastiest stank-eye from the cashier, the manager, and everyone in line behind me. I walked two miles home, hungry and embarrassed. FML
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Top comments
theberndttoast 8
great customer service!!!
ttelracs 6
Complain to the manager. That's over the line.
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Comments (248)
BobbieH 19
I hope you took this up with the manager. There's no reason to treat a customer like that. I don't care of you had 48 items, all the cashier should say is "I'm sorry but this lane is reserved for people with 12 or less items." You had 13 most cashiers wouldn't even notice the difference. Someone should be out of a job.
beehardxcore 26
While the cashier overreacted for sure, I ******* hate people who go over the express lane limits. As a cashier, and a customer, it's so frustrating to wait on the asshole who decided rules don't apply to them.
tararochelle 18
I feel your pain! I want to know what was said. Usually the customers who don't listen to the rules are dramatic too. I make sure I smile at every customer but I've had them go to management over nothing. Some customers are out to complain. Thank god our management understands this. I don't think, even if I told a customer to go f*** themselves, they'd cry. Seems dramatic to me.
beehardxcore 26
I definitely agree with you. Like I said, that cashier might have been overly dick-ish, but someone who was in the wrong in the first place shouldn't play the victim when they get called out.
9lashes 15
Just be glad you didnt have 14! or it would have been physical abuse d:
AcieMcG 21
At least you weren't like the people who have full carts in the express lanes -_-"
thewife5 19
I would always check out with her and with 13 items. People need to chill out
stacey_92 12
That is ridiculous, I work at a supermarket and have worked the express line plenty of times. I take costumers all the time that are a couple items over. I never mind especially if they are small items. That cashier had no right to complain that you were one item over never mind to make you cry! I would tell the head manager of the floor and then (if possible) the head store manager. There is no right for that.
olpally 33
No one deserves to get yelled at, especially to the point of tears in a grocery line for having one extra item. My god, show some heart people!
makitokito 14
Ooohh yes that one more item is sooo going to kill us all! Oh hell is breaking loose because OP had ONE more item then allowed and its so big so it will take an extra ten minutes to scan of my poor precious life when I really don't have to be anywhere in a hurry I just like to feel like I do.
r8_fml 6
Sorry op. Hope you stood up for yourself
dead_insects 18
what the **** happened to customer service!? i don't care what's going on in the cashier's life, it is NEVER acceptable to treat a customer that way! it takes half a ******* second to scan that additional item... anyone that Hell bent on the rules should care about the golden rule of customer service...they come first. care about yourself more and don't take that treatment. also, report that ****...i doubt you're the only poor person they've treated that way.