Today, I went to the supermarket to get some Easter gifts for my kids. At the register, I was verbally abused to the point of tears by the cashier, for having way too many items for the 12 items or less lane. I had 13. FML
Collection
Thanksgiving
Questions about your love life, a burnt turkey and the cousin who knows everything: Thanksgiving, a contact sport.
Today, I went to the supermarket to buy my weekly groceries and only realized after a long queue at the checkout, then having the cashier scan my entire cart, that I'd forgotten my purse. I had to leave everything behind and walk out empty-handed, while everyone in line behind me gave me dirty looks. FML
Today, I was made to do checkout training at the supermarket I work in. My third customer spent £90 on food, and whilst I was serving her, she talked about her 6 kids and her ex. Only four hours of this shit to go. FML
Today, I was shopping at the grocery market and was next in line. Behind me was a woman who only had two items, so I nicely let her in front of me, as it looked like she was in a hurry. When she was all rung up, she decided to pay her $16.45 in loose change which needed to be counted out. FML
Today, I was waiting in line while a lady paid for her shopping, when her credit card got declined. She started ranting and insulting everyone and kept insisting: "I'm not poor!" By the time the lady had finally stormed off, I had spittle on my face, and the cashier was almost in tears. FML
Today, I was shopping with my husband. At the self-checkout, one of the items I was buying for him as a gift didn’t register. As we were walking out, I get stopped and escorted to the loss prevention office, where I was accused of stealing. FML
Today, at work, I was screamed at and slapped by a woman for supposedly violating her 2nd Amendment rights. In reality, I'd simply turned her away from the 10 items or less line because she had well over the allowed number of items. I've no fucking idea what's wrong with some people. FML
Today, while in line at the grocery store, I was going over the witty but caustic things I wish I'd said in an argument earlier. Turns out, I was saying them out loud. The cashier gave me a weird look and said, “Are you okay, ma'am?” FML
Today, I bought some makeup supplies at the supermarket. The cashier snorted and muttered, "Not enough in the world for you." FML
Today, I was out shopping with my son and unbeknownst to me, he had secretly added a bunch of expensive games he wanted to the trolley. I was too embarrassed at the till to make a fuss as there was a huge line behind me. I watched as my normal £50 shopping bill climbed to over £400. FML
Today, I walked two miles to the store, filled my cart with groceries, and got to the cashier… only to find I had forgotten my wallet. I tried to explain but got the nastiest stank-eye from the cashier, the manager, and everyone in line behind me. I walked two miles home, hungry and embarrassed. FML
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Top comments
theberndttoast 8
great customer service!!!
ttelracs 6
Complain to the manager. That's over the line.
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Comments (248)
myklknife 6
Um... Seriously? That's smells like justice. I know it sucks but it happens.
xxaerofox 4
What could the cashier possibly say to you that made you break in to tears? Did they know your personal life and trigger a memory of your childhood that made you cry or was it really around the subject that you had one extra item and they told you,"this is one item and less not one item and more, stupid ****" ? To me it sounds like you made yourself a target instead of just sticking up to the cashier and maybe make a fake sob story about how one of your children is in the hospital and that you where in a damn hurry.
FaygoAndMiracles 18
That comment is going to sound really bad if OP comes back and mentions that they have an anxiety disorder or are really young.
qualthas 7
YDI. You knew it was an express and you still decided to use it. What did they do to make you cry? Did they bitch at you for 15 minutes with the whole store cheering them on? Toughen up
FaygoAndMiracles 18
As many people have said before, sometimes, people mis-count the amount of items they have. OP had ONE item above the limit, they probably mis-counted. Even if they didn't mis-count, it's one item, it would take 2 extra seconds at most.
firepanda11 7
I am a cashier who normally works express, I get pissed off at over 15 items, you were alright OP,
naiveprophet 15
While it's annoying to the cashier to see someone bring 13 items to a "12 items or less" lane, they have absolutely no business chewing you out over it. A polite reminder to keep your items to 12 or less next time was all that was needed. I work in retail, and I would never have treated a customer that way. *shrug* Sorry OP
alaska1243 18
What store was this? The cashier needs to be fired immediately.
ni0ve 9
rules are rules
yeongji 31
Even though it was your mistake, the worker had no right to verbally abuse you for it. He/she should have pointed out your mistake and told you to be careful next time. To chew you out is not acceptable and it was definitely not professional on his/her part.
AliceAristocrat 12
It sucks that this happened to you but as the daughter of a walmart cashier, maybe that cashier got in trouble for letting people with more than 12 items use the express lane or something? Yes, she/he was being rude and should be reprimanded but I don't see the need to have them fired. I'm not condoning what she/he did but my mom once almost got fired because an asshole customer reported her as being rude and unprofessional because she didn't drop everything and go get a milk carton for her. Point is, we don't know the full story. We're hearing one side.
TheCatSniffer 18
Aw:( poor you