Today, I told a customer that we don't do refunds. He responded by throwing his wallet at my face and accusing me of stealing it. FML
Collection
Thanksgiving
Questions about your love life, a burnt turkey and the cousin who knows everything: Thanksgiving, a contact sport.
Today, I got yelled at by a customer for refusing to give a found credit card to a woman it didn't belong to. FML
Today, I had a customer throw his purchase at me and demand a refund after I told him that, due to the national change shortage, I couldn't give him his 38 cents. FML
Today, when I told a gentleman that, no, he couldn't have cash back on his return without a receipt, he started screaming at me that I was calling his mother a liar. He told me to lawyer up and yelled at me for smiling at him. He also screamed at me to go on a diet as he left the store. FML
Today, a customer yelled at me so furiously that she sprayed my face with spittle. I had to stand there, smiling and politely explaining that I needed to see a receipt before I could give her a refund. When she finally gave up and left, my boss bitched me out for "provoking the customer". FML
Today, a customer handed me a 100 dollar bill. He then told me that it was my tip for doing a good job. He snatched it away just as I touched it, laughed, and said, "Just kidding." He then took his money and left the store. FML
Today, at work, I had a customer accuse me of taking the giftcard I had issued her for her return, after spending 15 minutes trying to fix her screwed up transaction. She began to yell, and follow me around the store. Security had to intervene and I had to be locked in an office until she left. FML
Today, I had gone to the store and bought a new wallet. 5 minutes later a security guard asks for my receipt. Turns out I had dropped my receipt. Some guy had picked it up and pretended I had stole his wallet. The guard confiscated my wallet because the guy had "his" receipt to prove it. FML
Today, at work, a customer asked for my number. When I declined, he made a huge scene, shouting and scaring other customers. He tipped me seven cents. FML
Today, I got yelled at by a customer for saving them money. FML
Today, I was chewed out by a lady who claimed the laptop she bought wouldn't turn on, and that she wanted a refund. She yelled and shoved the laptop at me, not even listening when I told her I didn't even work at that store. FML
Feel like sharing it with the other FML users?
Thanks, your FML was submitted, and will appear in the moderation queue soon!
Top comments
curtisv123 0
People these days amaze me...
rhoyalstorm 12
Press charges. Then you will be the cause of his well deserved anal rape as well.
Add a comment · Reply to
You must be logged in to be able to post comments!
Comments (80)
AgeOfTerror 10
Such an appropriate reaction.
astronobob 0
Stop using jedi mind tricks on customers and you'll stop having these problems. "Mind treeks noh work on me! Onlee mahnee!"
upyourzlolz 11
He could've thrown you his fleshlight...
ProhibitionRose 14
Eww why would someone want a used fleshlight?!
jojoboy 0
So you shop with your fleshlight....? Romantic
ImSoEffedUp 10
Wow.... And they say the customer is ALWAYS right.... Do u agree....?
micahsmommy 13
Nope customers are usually wrong and even when you tell them your exchange/refund policy they say they should be an exception. If everyone was an exception why do we have a policy?
sleephunters 8
#32: Read Kant's explanation of the Categorial Imperative; it will answer your question.
Robro54 6
Throw it back at his face!
faydanielle 2
I'd like to know why he thought doing that would have helped the situation!
smithra9172002 5
Don't work at a crappy place that doesn't give refunds to unsatisfied customers?
bmwguy01 8
exactly if I buy something and it does not work I want a refund!
micahsmommy 13
The kind of place that wants to stay in business. If its defective that's one thing but if you bought it and decided you don't like it as well as you thought you would but you still used it no you don't deserve your money back.
MissHayleyJames 7
Actually, refunding everything will get you more customers. Nordstroms will refund anything, no questions asked. They gave a lady a refund for tires once...and they don't even sell tires. But ask anyone who shops there and they'll tell you it's one of the best places to shop and they hands down have the best customer service of anyone. They're pretty dang good at making money too so it obviously works.
MissHayleyJames 7
Would someone care to explain why the thumbs down? Oh I forgot, logic and intelligence are rare around here.
AmbrosiaWriter 17
Anthropologie does the same thing, they'll even refund it if the clothing has obviously been worn, washed, and beat the hell and back again. Just because some stores do it doesn't mean it's a good business practice. Besides, both Nordstrom and Anthropologie are really high-end, expensive stores. They are also part of conglomerates and own SEVERAL different store names (Anthropologie, I'm pretty sure, is under the same company as American Apperal and Urban Outfitters.) It's not like they have to worry about customers when they have other stores that cater to teeenboppers with mommy and daddy's credit cards.
Pelreskovich 11
Throw something back, like your clothes. That way they'll have a hell of a time figuring out that situation when you're naked, have his wallet, but he has your clothes. Hmmm
perdix 31
You are stealing from him by not giving refunds on your obviously crappy, defective merchandise. He's just being a little, drama queen bitch by acting out the metaphor so melodramatically!
Jiinxx 8
how people treat you is their karma. how you react is yours. (Y)
wlddog 14
That just blew a fuse in my head. You now have bad karma.