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By storyteller - / Tuesday 4 October 2016 16:29 / United States - Elkhart
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By  Sophia94  |  9

Just contact customer service and ask if they could just give you the money back. I know that some might say that it's your own fault and they shouldn't have to refund you, but it was a simple mistake and you didn't actually use their prime services so I think it's fair. And trust me, they would refund you. Their customer service is really good and the employees understand these situations and don't see everything as black and white. I usually talk to them via chat. Plus, you having proof that you didn't use their prime service (I'm assuming) for 2 years would help.

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  qteabutt  |  12

Yes this, they are very understanding people, one time my rental textbook got lost in the mail and I was charged with a late fee so I contacted them with chat and the lady was very nice and was able to revoke the late fee charge as well as stopping another late fee to the book.

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  smallandroid  |  26

Once I had a (prime) package that was delayed, but the tracking information still said it was suppose to arrive yesterday. I called to see what was up, just so I could know when I need to be home to get it, and they gave me an extra month of prime for free because it was delayed! It's always worth giving them a call. Even if they can't completely refund you, maybe they'll extend your current membership for free or something. Then you can take advantage of what you unknowingly paid for!

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  ItnHmn  |  26

Honestly, the money I pay for Prime is easy to overlook... and I've done so. I generally have an idea of where my bill should be in a cycle, but I might miss a $99 charge once yearly. Hell, I just shelled out $500 for tax amendments, $800 for hotel, and $1400 for bar prep, so I might miss a $99 diff.

I mean, I do run spot checks but I rarely track every dollar because I dont have to. I occasionally run fill audits though, just to keep credit cards honest.

By  SneakyDeath  |  15

Amazon Prime is very useful around Christmas time. I started my trial in the beginning of December and ended it before January. I would continue to use if it was a monthly subscription or if I shop often.

By  okamiyazaki  |  8

Whenever you sign up for a free trial, end it immediately. You can almost always still use the rest of the trial period without forgetting about it and getting an auto charge.

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