Today, I got my laptop back after waiting weeks for it to be fixed. It turns out that they didn't fix it; they dusted it off, held it for a few days, and sent it back. FML
Collection
Thanksgiving
Questions about your love life, a burnt turkey and the cousin who knows everything: Thanksgiving, a contact sport.
Today, I got my laptop back after sending it to Dell to repair water damage after a night of partying. Dell returned my computer unrepaired, saying it was unfixable. When I called to ask why they couldn't fix it, they told me it was a biohazard. Someone got drunk and pissed on my laptop. FML
Today, I finally got my laptop back after my friend broke it a few weeks ago. As I walked back into our place with my laptop in my bag, the same friend burst out and tackled me. My bag fell and slammed into the floor. Guess who has to pay for another repair. FML
Today, I got my laptop back after lending it to my friend. It wouldn't boot, and after investigating I found out it'd been stripped of its hard drive and all its memory. When I confronted my "friend", he accused me of lying and trying to ruin his reputation. FML
Today, I got my phone fixed after the screen had been shattered for four months straight. Then, the moment they handed it to me, it fell straight to the floor and shattered. Again. FML
Today, I walked into pawn shop and found a nice laptop which I inspected after I thought I lost mine months ago. Turns out my ex pawned it after having it at her place all this time. FML
Today, I got home from a hard day and sent a project due tomorrow from my laptop. While I was in the bathroom, my parents took my laptop, which is all paid by me for no reason. I tried telling them multiple times that I have 3 projects due this week, but they said that's not a reason to stay on my laptop. FML
Today, Dell's tech support called to tell me that the laptop I sent to them was going to cost an extra $300 to fix, because of the shattered screen. When I mailed my laptop to them, the touchpad wasn't working. The screen was fine. FML
Today, I received my new laptop in the mail and put it on the kitchen counter, where my family charges all our electronics. My mom then decided to make soup and spilt chicken broth all over my new laptop before I even got the chance to turn it on. FML
Today, after five months of working overtime and doing my own repairs around the house, such as patching my own roof to save money, I walk into my home office. I find my $2500, week old, top of the line laptop won't turn on because it's drenched in water. Apparently there's a leak in the roof. FML
Today, at work, my computer started acting up. I told my boss I could fix it, but he told me to call the IT department instead. Neither the IT technician or his supervisor could figure it out, so I showed them what was wrong and how to fix it. I was promptly fired for wasting 2 hours of company time. FML
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Top comments
VooDooCarrie91 19
Pay with monopoly money!
davymac718 4
That's why I can't stand customer service!
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Comments (135)
nela25 23
Welcome to the customer service in the United States... or should I say. Bienvenidos! Como puedo ayudarte?
unknown_user5566 27
There's no indication that OP is from the US (at least not on the android app). Pretty sure there is shitty customer service everywhere, not just in America.
A7X_LoVeee 10
OP is from Florida.
andiewithlove 21
It says OP is from Florida. So yes, US. That's an android for you:P haha
unknown_user5566 27
Ah, stupid Android app! I really prefer using FML on my iPad because I can actually see all the poster's details.
dead_insects 18
I would rather have customer service from America than anywhere else!!!
BradTheBrony 19
Uh, #47, the Mexican stereotype is HOUSEKEEPERS and MAIDS. Shouldn't that be Indian, not Spanish?
Ayla_Abriel 1
Well that sucks..
redhedsaysrawr 18
I feel your pain, OP... Dell fixed mine, however they wiped my hard-drive, but in addition to the personal files which i new would be deleted so i backed up, it also took all the free preloaded software i had on it before that i CANT get back without either paying or having them download... im so mega pissed...
TheDrifter 24
You should have a restore disc. Its all on there.
Skymone 6
Sounds like service in all countries. I'm glad, though, that where I live, you may either get your money back or a brand new pc if it still has the same error after 2 repairs. Hope you have the same rights!
almostmarried 5
That sucks. Hope you get a deal for services. Thats bullshit
ceccles628 6
Did you send it to the wrong place? Maybe s cleaning service perhaps?
xpheonix57 7
Warranty Logistics? They've done that to me four times now, and I'm still waiting I get it back this time.
ASD_K 11
Demand your money back. If you don't get it, sue.
DocBastard 40
Or...this may sound crazy, I know...just bear with me...or perhaps you could ASK THEM TO FIX IT instead of jumping to a frivolous ******* lawsuit? Why the hell is that the attitude these days? Something goes wrong...sue!
ASD_K 11
I mean that she paid them to fix it. The company was likely advertised. They didn't fix it, and technically just took OP's money through a scam.
linkinpark98 24
The exact same thing happened to me about a month ago. Couldn't stand the place. My screen had cracked from a fall to the ground, and all they did was put one of those plastic wrappings over the screen to make it look like they fixed it. -_-
ericathealien 7
Just throwing this out there, sometimes all a computer needs is a good cleaning. Dust can really mess with performance and overheating issues. That still sucks though if there were other problems that weren't resolved by this.
downtime 13
Especially if there was no specific problem given, they may have opened it up and seen a mess of shit in there, thought "ah this must be the source of the problem", cleaned and booted and found no other issue. I find a lot of people with IT problems are very very vague. "It just doesn't work properly" isn't a justified error message people.