By JavitheWrestler - 13/02/2016 23:06 - United States - Stockton
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Hey OP? Here's a tip. The more you yell at people in customer support, the less they want to help you. My mom worked for Directv and when people were complete assholes to her she would hang up on them and pretend the call got disconnected. Don't be a dick, it won't get you very far in life.
This is why it is always good to do your own research into an issue before getting other people involved.
Come on how could you forget to put it off flight mode when you landed? ydi
There's the possibility that op turned it on airplane mode by accident. My aunt would somehow pull up the screen and put it on Do Not Disturb mode completely by accident and had no idea how she did it; she did this so many times that she knew to check the Do Not Disturb button if things weren't working right. Maybe op went to turn his wifi off/on again or turn up the brightness of the screen and accidentally turned airplane mode on. I also feel like Apple's help desk should've asked him to check his airplane mode; you think they would've been one of the first things they checked. With all that said, it's still not cool that op was flipping out on the customer service who was just trying to help. Fyl because we can all make mistakes like this, but ydi because you were freaking out on people that were just trying to help you.
Maybe the employees WOULD have worked it out if the OP wasn't yelling at them and berating them. There's no excuse for that. Chances are that if the OP had kept calm they would have fixed the problem in 2 seconds. When a customer starts screaming at you, you care less about solving their problem and just want to get them the f*ck out of your face. I'll never understand why some people think it's OK to be so disrespectful!
Well if you tried to call wouldn't it have said "Turn off airplane mode to make calls?"