Today, a customer was rude to me, and I was rude back. He then asked for my manager, and I told him I was the store manager. He then identified himself as the corporate owner. FML
Collection
Black Friday
70% off something you didn't need, a stampede and a cart that crashes at checkout. Thanks, Black Friday.
Today, a customer at work said his table was dirty. I asked which one he was sitting at so I could clean it for him. For some bizarre reason he got pissed and called my manager over. He ended up reporting us to corporate, and my manager got written up. He's blaming me for everything. FML
Today, a customer filed a formal complaint with corporate about me, because I wouldn't help her find things she wanted while I was off the clock. We were in a completely different store than the one where I actually work. FML
Today, a man tried to rob the store I work at. Before the guy was taken by the cops, he complained to my manager for "unfriendly behavior". He took it seriously and bitched me out for not providing "quality service" to our customers. FML
Today, at work, we had an extremely rude customer who started cussing at us, and my coworker started cussing back. I jumped on the register to quickly bring down the line, and apologized to everyone for the scene. A secret shopper was in the line and claimed that I was rude. I got written up. FML
Today, my boss came around to my way of thinking. He called our customers a "bunch of assholes" and to kick them out if they gave me trouble. When a lady began yelling at me for "setting the damn prices too high" I told her to leave. My boss soon bitched me out for being unprofessional. FML
Today, I got yelled at for providing horrible customer service, in a store I don't even work for. FML
Today, my manager cussed me out for being unable to keep a customer happy. That "customer" was a senile old twit who had wandered away from his carer, thought our shop was his living room, and demanded to know who replaced all his furniture. FML
Today, I was cussed out by a customer who was unhappy, and he asked to speak with my manager. When I told him I owned the store, he said that that was the problem. Apparently women are "too flaky" to run a bakery properly. FML
Today, a customer yelled at me so furiously that she sprayed my face with spittle. I had to stand there, smiling and politely explaining that I needed to see a receipt before I could give her a refund. When she finally gave up and left, my boss bitched me out for "provoking the customer". FML
Today, I had to call a coworker to the office via the store intercom. The damn thing didn't turn off properly and everyone heard me say, "I hate that asshole. Just be where your dumb ass should be." I realized my mistake a few seconds before my manager stormed in and threatened to fire me. FML
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Top comments
EpicPear 0
YDI For not being the mature one.
jenchen 0
Ouch. Well good luck finding another job. =)
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Comments (94)
kei1108 13
Never be rude to the back to the person who is being rude to you! because maybe later they will realize later that they were being a jerk (or they'll just forget about it) but if you're rude, then they'll tell their rude friends that the "guy who works at Walmart rude and I didn't do anything!!"
Fancy_Nancy 7
Owned :)
chickinova 13
u. just. got. PWND!!!!!
tdotk1d 6
shouldve told him you were the CEO. BAM!
sceptic 1
You're a ******* dumb ass.... I still don't get how complete imbecels like you get managerial positions... And it happens all the time!!
pornchips 10
Unfortunate for you, they often go to different restaurants they own to purposely start drama to see how it is handled by the work team. It is a sneaky way for them to see how you handle and unhappy/difficult customer. YDI for not doing your job correctly. :P
blondie147 10
you 100% deserve that.
Lazychild 4
That was probably a test and you failed. You should never be rude to a customer no matter how much of an ass they are being. Sorry OP
Eltobak 13
As a manager u should know that the costumer is always right
namine120409 42
One of the first rules in the customer service industry is that the customer is always right, even when they're not. With that being said, you should have killed him with kindness instead of fighting fire with fire.