By spitstopper - 07/08/2014 02:22 - United States - Birmingham
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Unfortunately the boss always has to listen to the customer, but really they're thinking the customer is an asshat and won't take them seriously.
I can't imagine any boss (even an asshat one) taking the side of the mother with those bratty kids. Unless the OP was extreme and threw those kids over the railing in order to stop the spitting, I doubt the OP got in any trouble. Probably got a "good job" remark once the mom left with her "Bébé's kids.
Where this people are coming from? Her kids are at fault and she is the one complaining? I don't mean kicking their asses but at least told them that was a bad thing to do. Hope your boss did the right thing.
As a teen I used to work in a grocery store, the worst customers were the retired old men. All they did was bitch about everything. One guy always complained about something: the baked potatoes are too small, next week they were too big. Or he'd bring over a package of beef and demand I open it, cut it in half and give him the smaller portion (which I am not allowed to do). Because apparently, its too difficult to freeze the other half at home himself for another meal.
You would not believe some of the customers. One native american family on ebt and they also get govt (our tax dollars) money for being a native american. They always came in on the 12th of every month and buy about $600 worth of beef, pork and chicken. I overheard a conversation between two: husband: babe, we should get some more chicken breasts. Wife: but we already have a bunch in the freezer. Husband: just throw it all away and we can get new chicken.
This is the kind of idiocy that results in signs like "please do not spit on the pianist." Not because the public are stupid but because of individuals that take issue with being told that doing that is wrong and disgusting. All it takes is for one person to ruin it for everyone else.
Their mother is responsible for what they did today. she reported you and now these kids will execute this stupidity again.