Work: Today, a customer yelled at me so furiously that she sprayed...

By maleficunt - 03/06/2014 20:44 - United Kingdom - Cannock

Today, a customer yelled at me so furiously that she sprayed my face with spittle. I had to stand there, smiling and politely explaining that I needed to see a receipt before I could give her a refund. When she finally gave up and left, my boss bitched me out for "provoking the customer". FML

I agree, your life sucks 46 984

You deserved it 4 022

May Day: Lily of the Valley and Misunderstandings
When lilies of the valley bring good luck... or not! Discover the stories behind every little bell! More…

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Same thing different taste

By Anonymous - 31/03/2018 15:00

Today, a customer asked a question I couldn’t answer. I asked if she would wait while I consulted someone else, but she spat in my face and stormed off. My manager saw, wrote me up for refusing to help, and gave the woman a gift card for her troubles. FML

I agree, your life sucks 5 009

You deserved it 244

Make up your mind

By choke on a dick, sir - 01/11/2013 22:47 - United States - Portland

Today, my boss came around to my way of thinking. He called our customers a "bunch of assholes" and to kick them out if they gave me trouble. When a lady began yelling at me for "setting the damn prices too high" I told her to leave. My boss soon bitched me out for being unprofessional. FML

I agree, your life sucks 41 725

You deserved it 7 679

By WellFineThen - 17/04/2017 05:00 - United States - Cedar Falls

Today, at work, a woman screamed at me and called me a bitch because I refused to refund something we give away for free. FML

I agree, your life sucks 4 981

You deserved it 279

By KatieElizabeth - 27/10/2013 04:57 - United States - San Francisco

Today, at work, I had a customer accuse me of taking the giftcard I had issued her for her return, after spending 15 minutes trying to fix her screwed up transaction. She began to yell, and follow me around the store. Security had to intervene and I had to be locked in an office until she left. FML

I agree, your life sucks 41 519

You deserved it 2 728

By Anonymous - 16/02/2014 17:22 - United Kingdom - Cambridge

Today, my boss bitched me out on the sales floor for a good 10 minutes, because I wasn't "smiling the right way" for our customers. FML

I agree, your life sucks 42 023

You deserved it 3 913

By diablo - 23/05/2018 19:00

Today, I assisted my first customer at my first job as a Target cashier. When I rang up this lady's items and gave her the total, not only did she hiss at me and spit in my face, but she also dragged my manager over and demanded that he fire me. He did. FML

I agree, your life sucks 4 458

You deserved it 314

By people suck - 28/03/2015 04:16 - United States - Oakland

Today, while at work, a customer refused to speak louder, despite me asking her to do it several times. As a result, I took her order incorrectly. The customer then finally decided to raise her voice, but only to yell at me about my poor listening skills. FML

I agree, your life sucks 32 375

You deserved it 2 513

By Anonymous - 28/12/2014 00:22 - United Kingdom - London

Today, I was waiting in line while a lady paid for her shopping, when her credit card got declined. She started ranting and insulting everyone and kept insisting: "I'm not poor!" By the time the lady had finally stormed off, I had spittle on my face, and the cashier was almost in tears. FML

I agree, your life sucks 34 145

You deserved it 2 641

By anonymous - 30/09/2012 05:32 - Canada - Edmonton

Today, I got yelled at for providing horrible customer service, in a store I don't even work for. FML

I agree, your life sucks 27 644

You deserved it 2 006

By Anonymous - 20/06/2013 19:15 - Germany - Paderborn

Today, at work, a woman demanded a refund for a video game. She had no receipt, so due to company policy, I couldn't refund her. She reacted by loudly accusing me of being racist, then yelled that she'd see me in court as she finally stormed out. FML

I agree, your life sucks 48 086

You deserved it 3 137

Crofty92 17

Wednesday 4 June 2014 1:34

Retail: basically the middle man to take everyone's abuse.

lil_miss_simran 15

Wednesday 4 June 2014 1:34

People can be so rude

Comments

kelsorg 21

Wednesday 4 June 2014 5:19

"the customer is always right" fyl.

worldclassrager 39

Wednesday 4 June 2014 5:23

You can try try and try and still no matter what you will not win

91hayek 31

Wednesday 4 June 2014 5:34

Sorry OP, I don't have anything to say except FYL and if I knew you in person I'd get you a cake or something. Being yelled at for no fault of your own and having that composure deserves a reward. I don't care if the customer was right or not, no one should be treated like that. I really hate seeing people being berated publicly and I hope this never happens to you again.

rachangie 19

Wednesday 4 June 2014 5:51

FYL OP. I hate working in retail but I've learned to take everything customers say with a grain of salt. Sometimes we do jobs we hate and have to live with them, hopefully this isn't a daily occurrence for you and it gets better.

beba117 3

Wednesday 4 June 2014 6:03

Your manager is a asshole

Miss_Whipped 43

Wednesday 4 June 2014 6:16

Please insert one (1) education(s) to proceed.

Taylor22294 24

Wednesday 4 June 2014 9:59

I don't know why but the use of an and a is a pet peeve it's so simple. Use an if the next word begins with a vowel.

ladybugz23 13

Wednesday 4 June 2014 6:16

find other job

SayItHowUWanna 5

Wednesday 4 June 2014 10:19

I swear people are such dicks sometimes X-P Sounds like Walmart - customers are such HUGE FREAKIN' ASSHOLES & management isn't any better!! Hang in there & hopefully you'll find another job!!

DylanHasClass 17

Wednesday 4 June 2014 13:22

Customers suck and management sucks

benbenius 10

Wednesday 4 June 2014 14:39

Half the FML's on here are basically, "I was working at retail, doing my job, when a stupid customer came up to me and tried to get me to break some policy, so he/she left and my boss got mad."