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He's probably right, but if he's your worst customer today, you're doing well!
Welp, my mother is one to look down on people who work in the fast-food business, I explain to her every time we go through the drivethru that the people may just be looking for a better job. Some people just never learn. Hopefully OP, you don't have to deal with more customers like that.
Customers are idiots. So just ignore it. I worked in mcdonalds and we had all sorts of stuff including customers assaulting staff members and customers buying drinks just to pour them over staff members. So you had nothing compared to what they could have done.
9/10 times at my grocery store job when a customer approaches me they are ultimately wrong. The only ones who tend to be right all the time are former grocery employees or chefs. I don't hesitate for a second to correct a customer if they're wrong, plain and simple. Saves the hassle of issuing a refund later for their stupidity when buying the wrong product. Besides, you can't possibly tell me a customer is always right when they bring in expired coupons and expect me to honour them. :P The rule isn't enforced in Canada and is typically only brought up by American tourists. The rest of us are generally polite enough to not push the workers too much.
And that is when you spit in his food or have a coworker do it for you. You can have so much power when you work in the food industry and people ought to learn not to piss off the people that handle their food.
I'm lovin' it. Not actually though, why are you serving people McPoison anyway? Worst food.
Depending on how much a person makes, sometimes they have very little choice on what they can afford to eat. Sadly, McD's is much more affordable than a proper meal. I grew up eating Mac&cheese & hot dogs five nights a week. Nutritionally, that's not much better, and now I can't eat the stuff.