By fastfoodslave - 06/09/2014 06:11 - United States - Northampton
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I had to work there for about a year and refuse to step foot in one again. It is one of the most crappy jobs out there. The customers are the worst. I almost got fired because one of the customers wasn't satisfied with their sandwich and made a big ordeal about it. I was just the cashier. I can feel OP's pain.
Fast food places in general have pretty shocking quality control. McDonalds in particular I've lost count the number of times either drive thru or going in the restaurant (and i use that term very loosely) I've gotten cold food, burnt food (where the inside of the bun is toasted solid and black, or the patty is black and crunchy) burgers put together so badly the sauce and cheese is melted to and smeared all over the inside of the wrapper with virtually none on the burger, or part of the order completely missing or wrong. Sometimes I don't go with my dad so the boxes don't get opened til he gets home again. One time I got a cheeseburger inside a chicken burger box, which was cheaper than what i ordered and at the time i wasn't eating red meat. Another time i only got half the number of chicken nuggets I was supposed to, Numerous times my cheeseburger has no cheese on it despite paying for it, and they NEVER put the dips in even when they charge you 10p each. We get it, it's a boring, low paid, dead end job, and you hate working there, but there is NO excuse for not taking care with orders or giving customers unacceptable food.
I'm sure I'm not the only person that has gotten a bad batch of fries and knew it because I tasted them-- before leaving their parking lot. That crazy customer probably re-circled around and just had it happen to her one too many times. Everyone has a breaking point! Unfortunately, the OP didn't deserve to get that type of wrath but I've been there before (think we all have) and gotten mad at only myself that I didn't return to complain and wasted money throwing food away! Now I taste my fries before I even leave their window and address the issue right then and there if they're too old and shouldn't be served. I also check my burger for no mayo too. I'm sorry if you're the car behind me and have to wait an extra two minutes but I need to check everything before I speed off.
Since they charge 10p for sauce, she is probably in England. I've worked in fast food. I hate to send anything back. Everyone wants you to believe that they don't mess with your food when you send it back, but I know otherwise. Sorry for your experience, OP. When there is a lull in customers, the kitchen tends to send out things that were left over from a rush rather than cook something fresh.
Gotta love McDonald's, man.
She wasn't lovin it!