Work: Today, I was called an 'unhelpful little bitch' by a customer,...

By Unhelpful - 07/02/2012 04:27 - United States

Today, I was called an 'unhelpful little bitch' by a customer, after I informed her that we couldn't order a pair of shoes she wanted from the company in her size because it's a discontinued model. This little tirade continued for another few minutes, with her insulting me and my intelligence. FML

I agree, your life sucks 27 888

You deserved it 2 462

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Same thing different taste

Wait, what?

By HereToLaughAtU - 18/11/2014 04:16 - United States - Des Moines

Today, a customer said the pants she was buying rang up more than advertised. I quietly told her plus-sizes were not on sale. The customer yelled in front of a whole line of people, "So I'm fat and can't read! Any other insults you'd like to throw at me?" and stormed out of the store. FML

I agree, your life sucks 37 485

You deserved it 4 806

Customers from hell

By GirlWhyyyy - 09/08/2023 14:00

Today, I reduced a customer to tears and she had a tantrum, saying that nobody loves her, her life is a joke, and she’d be better off dead. This ordeal happened to grab the attention of my manager who was nearby. All I did was tell her that an item she wanted was sold out and offered to help her order it online. FML

I agree, your life sucks 865

You deserved it 85

Nice try

By Ellie - 06/07/2022 00:01

Today, I was ringing up a lady’s items; two shoeboxes. Per policy, I’m supposed to open them. She heavily insisted I didn’t. I ignored her and found other merchandise inside. She then went on a rant on how "people should mind their own fucking business" and stormed out of the store without buying. FML

I agree, your life sucks 1 874

You deserved it 112

By Anonymous - 03/07/2018 15:00

Today, I was verbally harassed by a customer because I wouldn’t give her special treatment after her meal was incorrect. I offered her a refund and a coupon for a free meal, which she refused before calling me a stupid kid who wouldn’t do anything to help her. FML

I agree, your life sucks 3 590

You deserved it 232

By maleficunt - 03/06/2014 20:44 - United Kingdom - Cannock

Today, a customer yelled at me so furiously that she sprayed my face with spittle. I had to stand there, smiling and politely explaining that I needed to see a receipt before I could give her a refund. When she finally gave up and left, my boss bitched me out for "provoking the customer". FML

I agree, your life sucks 46 984

You deserved it 4 022

By midwesternpetclerk - 09/11/2011 04:06 - United States

Today, I got yelled at by my boss for being insensitive to a customer. I'd told her I never heard of the requested item even existing. She walked off shouting, screaming and throwing stuff from the shelf. She wanted to order a bird feeder with heated perches so the bird's feet won't get cold. FML

I agree, your life sucks 34 853

You deserved it 2 727

Karen strikes again

By Ihateithere - 13/07/2021 16:01

Today, I was reduced to tears and called a "useless fat bitch" by a customer I was serving. She didn’t realize that the steak fajitas she’d ordered had steak in them. She said she was a vegetarian. She failed to mention it, but apparently it was "my fault" because I “should have known." FML

I agree, your life sucks 1 585

You deserved it 108

The customer is always a dong

By Obviously works everywhere - 20/09/2017 23:15

Today, a customer filed a formal complaint with corporate about me, because I wouldn't help her find things she wanted while I was off the clock. We were in a completely different store than the one where I actually work. FML

I agree, your life sucks 3 928

You deserved it 217

Make up your mind

By choke on a dick, sir - 01/11/2013 22:47 - United States - Portland

Today, my boss came around to my way of thinking. He called our customers a "bunch of assholes" and to kick them out if they gave me trouble. When a lady began yelling at me for "setting the damn prices too high" I told her to leave. My boss soon bitched me out for being unprofessional. FML

I agree, your life sucks 41 725

You deserved it 7 679

By people suck - 28/03/2015 04:16 - United States - Oakland

Today, while at work, a customer refused to speak louder, despite me asking her to do it several times. As a result, I took her order incorrectly. The customer then finally decided to raise her voice, but only to yell at me about my poor listening skills. FML

I agree, your life sucks 32 375

You deserved it 2 513

6969awesome 0

Tuesday 7 February 2012 8:28

Just walk away, that's what I'd do.

JohnnyxViet 0

Tuesday 7 February 2012 8:32

what does intelligence have anything to do with shoes in stock.

Comments

Spinnmaster 1

Tuesday 7 February 2012 8:33

I work retail too, and I understand your pain... Some people just don't have any intelligence at all, so they feel the need to try and get people down to their level of intelligence by insulting you... Little do they know, they are making them self look stupid. :). :). :)

Khalifa89 1

Tuesday 7 February 2012 8:35

The adventures of retail servicing

Spinnmaster 1

Tuesday 7 February 2012 8:37

The adventures of rain dance Maggie!

Morgannnnuhhh 1

Tuesday 7 February 2012 8:50

No..

Spinnmaster 1

Tuesday 7 February 2012 8:54

Who doesn't like the red hot chili peppers!?!?

Morgannnnuhhh 1

Tuesday 7 February 2012 9:01

Eh, me I guess.

cosmosis 12

Tuesday 7 February 2012 10:18

I kinda have to agree with 32. Their new stuff is not all that great. The older stuff is much much better.

Morgannnnuhhh 1

Tuesday 7 February 2012 18:32

Thank you kind stranger.(:

Goobian 3

Tuesday 7 February 2012 8:35

Ahhh working with the public is an under appreciated job.

Sonalis 9

Tuesday 7 February 2012 8:35

Notalwaysright dot com. You're welcome. :) People are bitches no matter what job you have, OP. So the important thing is to let it roll right off

corgi 6

Tuesday 7 February 2012 8:36

Isn't working retail just grand?

liro2 3

Tuesday 7 February 2012 9:11

Oh, it's awesome!!

yuzuhere 21

Tuesday 7 February 2012 8:37

"Customer is always right" my patootsie!

JD18 0

Tuesday 7 February 2012 8:41

"customer is always right"

Sandsh8rk 36

Tuesday 7 February 2012 8:49

We would like to think that, but most of the time it is not the case #21

JD18 0

Tuesday 7 February 2012 8:55

Completely disagree. Yeah in situations they can be ass holes, but it's not like you can call them out on it. 5 letter word.... FIRED

MischievousV 8

Tuesday 7 February 2012 9:55

Go to Not Always Right.com. I swear customers are not always right and this site is a compilation of stories where customers were absolutely not right at all. If you can send the customer to the manager or boss you can be assured the customer would get kicked out for harassment. (unless the manager isn't so nice)

deviable 9

Tuesday 7 February 2012 11:02

Actually if you get fired for telling a customer who's insulting you to stop, then I think they can get in trouble for firing you.

jellyD 1

Tuesday 7 February 2012 14:00

The customer is always the customer. Right or wrong is not the issue, regardless of the situation. It's important to set accurate expectations and be consistent.

wittygirl 8

Tuesday 7 February 2012 15:07

How is the customer "right" they're throwing a tantrum and harassing this employee who took the time to vent on FML. They're should be a law to protect employees from bad customers that give them the right to boot bad people out the store.