So she was mad that you checked? And she stayed long enough for law enforcement to have been contacted if the store policy allowed it? I always see the employees check to make sure shoes aren't the wrong size at a minimum (and appreciate them double checking in case someone swapped them). Stupid and criminal. Surprise?

I think the more appropriate description would be; "She created a scene as a distraction then ran away."?

You were literally minding your own ******* business. It's called Loss Prevention and it's important to the success of retail businesses. If you were really, really minding your own ******* business, you'd give that woman a cavity search. After the shoebox caper, you have probable cause to think she's hiding merch in her hoo-hah.

Oops, no five finger discount today. Let me guess. She is the type who does the five finger discount and then returns the shoes because they were “defective” and have a ton of mud on them.

You did the right thing. Serves the thieving beotch right. I hope karma bites her in the ass.