Today, I was called an 'unhelpful little bitch' by a customer, after I informed her that we couldn't order a pair of shoes she wanted from the company in her size because it's a discontinued model. This little tirade continued for another few minutes, with her insulting me and my intelligence. FML
Collection
Halloween
A failed costume, stolen candy and a very real scare: Halloween, the one night when fear is allowed.
Today, a customer said the pants she was buying rang up more than advertised. I quietly told her plus-sizes were not on sale. The customer yelled in front of a whole line of people, "So I'm fat and can't read! Any other insults you'd like to throw at me?" and stormed out of the store. FML
Today, I reduced a customer to tears and she had a tantrum, saying that nobody loves her, her life is a joke, and she’d be better off dead. This ordeal happened to grab the attention of my manager who was nearby. All I did was tell her that an item she wanted was sold out and offered to help her order it online. FML
Today, I was ringing up a lady’s items; two shoeboxes. Per policy, I’m supposed to open them. She heavily insisted I didn’t. I ignored her and found other merchandise inside. She then went on a rant on how "people should mind their own fucking business" and stormed out of the store without buying. FML
Today, I was verbally harassed by a customer because I wouldn’t give her special treatment after her meal was incorrect. I offered her a refund and a coupon for a free meal, which she refused before calling me a stupid kid who wouldn’t do anything to help her. FML
Today, a customer yelled at me so furiously that she sprayed my face with spittle. I had to stand there, smiling and politely explaining that I needed to see a receipt before I could give her a refund. When she finally gave up and left, my boss bitched me out for "provoking the customer". FML
Today, I got yelled at by my boss for being insensitive to a customer. I'd told her I never heard of the requested item even existing. She walked off shouting, screaming and throwing stuff from the shelf. She wanted to order a bird feeder with heated perches so the bird's feet won't get cold. FML
Today, I was reduced to tears and called a "useless fat bitch" by a customer I was serving. She didn’t realize that the steak fajitas she’d ordered had steak in them. She said she was a vegetarian. She failed to mention it, but apparently it was "my fault" because I “should have known." FML
Today, a customer filed a formal complaint with corporate about me, because I wouldn't help her find things she wanted while I was off the clock. We were in a completely different store than the one where I actually work. FML
Today, my boss came around to my way of thinking. He called our customers a "bunch of assholes" and to kick them out if they gave me trouble. When a lady began yelling at me for "setting the damn prices too high" I told her to leave. My boss soon bitched me out for being unprofessional. FML
Today, while at work, a customer refused to speak louder, despite me asking her to do it several times. As a result, I took her order incorrectly. The customer then finally decided to raise her voice, but only to yell at me about my poor listening skills. FML
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Top comments
6969awesome 0
Just walk away, that's what I'd do.
JohnnyxViet 0
what does intelligence have anything to do with shoes in stock.
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Comments (159)
CoreyC07 10
That lady sounds like quite the miserable piece of work...F her life, every day must be a struggle for her
Morgannnnuhhh 1
Couldn't agree more.
wakachakamaka 0
People can't get mad at you for store policy that person is an idiot
rattusrattus 19
Well, you can get mad at store policy if store policy is stupid... but I've only ever come across one stupid policy and I didn't feel the need to abuse the poor cashier who had to explain it to my disappointed self. I think some customers think store employees are some kind of robot drone, rather than people.
xStaciexLynnx 15
Or that store employees have some secret direct connection to corporate that allows us to change things.
rattusrattus 19
And that yelling, screaming and namecalling makes the employee more likely to use that secret link. I've never even worked retail, I've just watched these people whilst in queues and stuff. I'd probably have a breakdown within my first week.
pattipan 7
I think a lot of customers think the sales people are lazy liars and if they kick up enough of a fuss, the sales person will get their lazy ass in gear, go to the stock room and pull out what they want. When I was in college I worked retail and a lot of women were convinced we had more merchandise in the stockroom than on the floor and that I was just too lazy to go get something for them. The truth was, it wasn't there. The stockroom was empty except for supplies and damaged goods waiting for authorization to be returned to the vendor. But most of them didn't believe that; they were sure all the 'good stuff' was hidden away and if they made a big enough scene, we'd haul it out for them. I bet this nasty woman thought the OP was just too lazy to place the order and that if she threw a big snit fit, the OP would relent and say "All right already! I'll get you the shoes!"
lrgenesis 19
Call security to give them the boot
lrgenesis 19
Wow it took this long for a pun?
pwiseman 6
Pretend to order the shoe. Ask for a 50% downpayment right at order time. Refund later. Much later.
liro2 3
I would've just walked away... Unfortunately, the customer is always right.
Xalandra 17
Actually they usually aren't, trust me.
Fmlsea 28
Wow over shoes bitches be crazy , u know u can deny them service .
Morgannnnuhhh 1
That would be stupid.
Knash 3
I don't care what job you work. you don't have to put up with that. you should have walked away and called a manager to deal with her. I've worked retail and i've had to do that a few times.
CrazyBats 1
People can be so disrespectful, especially when they have had a shitty day and feel like taking it out on someone. FYL OP.
patalc11 8
Just be straight up with her. "Hey beezy, sorry I can't get you your shoes. I just work for the company, I didn't discontinue them, sorry." don't let anyone treat you that even while working.
wriptidez 0
on behalf of all the normal shoe patrons everywhere sorry, sorry you went through that- what a sh@& she wad