Today, I was called an 'unhelpful little bitch' by a customer, after I informed her that we couldn't order a pair of shoes she wanted from the company in her size because it's a discontinued model. This little tirade continued for another few minutes, with her insulting me and my intelligence. FML
Collection
Fall
Dead leaves, the first cold of the season and an umbrella flipped inside out: fall, the season of grace.
Today, a customer said the pants she was buying rang up more than advertised. I quietly told her plus-sizes were not on sale. The customer yelled in front of a whole line of people, "So I'm fat and can't read! Any other insults you'd like to throw at me?" and stormed out of the store. FML
Today, I reduced a customer to tears and she had a tantrum, saying that nobody loves her, her life is a joke, and she’d be better off dead. This ordeal happened to grab the attention of my manager who was nearby. All I did was tell her that an item she wanted was sold out and offered to help her order it online. FML
Today, I was ringing up a lady’s items; two shoeboxes. Per policy, I’m supposed to open them. She heavily insisted I didn’t. I ignored her and found other merchandise inside. She then went on a rant on how "people should mind their own fucking business" and stormed out of the store without buying. FML
Today, I was verbally harassed by a customer because I wouldn’t give her special treatment after her meal was incorrect. I offered her a refund and a coupon for a free meal, which she refused before calling me a stupid kid who wouldn’t do anything to help her. FML
Today, a customer yelled at me so furiously that she sprayed my face with spittle. I had to stand there, smiling and politely explaining that I needed to see a receipt before I could give her a refund. When she finally gave up and left, my boss bitched me out for "provoking the customer". FML
Today, I got yelled at by my boss for being insensitive to a customer. I'd told her I never heard of the requested item even existing. She walked off shouting, screaming and throwing stuff from the shelf. She wanted to order a bird feeder with heated perches so the bird's feet won't get cold. FML
Today, I was reduced to tears and called a "useless fat bitch" by a customer I was serving. She didn’t realize that the steak fajitas she’d ordered had steak in them. She said she was a vegetarian. She failed to mention it, but apparently it was "my fault" because I “should have known." FML
Today, a customer filed a formal complaint with corporate about me, because I wouldn't help her find things she wanted while I was off the clock. We were in a completely different store than the one where I actually work. FML
Today, my boss came around to my way of thinking. He called our customers a "bunch of assholes" and to kick them out if they gave me trouble. When a lady began yelling at me for "setting the damn prices too high" I told her to leave. My boss soon bitched me out for being unprofessional. FML
Today, while at work, a customer refused to speak louder, despite me asking her to do it several times. As a result, I took her order incorrectly. The customer then finally decided to raise her voice, but only to yell at me about my poor listening skills. FML
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Top comments
6969awesome 0
Just walk away, that's what I'd do.
JohnnyxViet 0
what does intelligence have anything to do with shoes in stock.
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Comments (159)
DocBastard 40
Let her continue her tirade and nod understandingly. When she's done say, "Yes ma'am, I understand your frustration. But these shoes simply won't fit on your GIGANTIC ELEPHANT FEET."
SoultheWolf 19
You should have kicked her out. Every store has the right to decline service and kick out a customer if they are being rude or threatening. FYL
Jasonf6 0
Kick her ass out of the store.
chels1994 11
Don't let people get to you... in most cases they aren't even worth it
Enforcer 7
That's why it's called CLEARANCE. I have had that problem before
luccmon 6
That's why I'll never work on retail. Stupid people everywhere, that are really quick to call you stupid.
ScarletBloom 14
Customers are always right. That's too overrated.
AllSoul 23
That happened to me not too long ago, a customer came in looking for a dress, found one, but she didn't like the price, as it was the sales and in my country (don't know if it's like that everywhere) but after a week or two, the sale price goes down even more. She asked me if the dress would be less in a week, I said that we don't know and will only recieve the new prices the night before. She called me a lying stuck up bitch. She then came back everyday and had ago at me each time as the price didn't go down. And for those who say the customer is always right, they really are not.
Travis95_fml 8
She is jealous because you are smarter don't let her get to you just smile and show her that you don't care.
matthewsk8s 0
Lifes a bitch