Today, I had a throbbing cluster headache. It didn't help matters when an angry customer yelled at me because a dress was "defective." Why was it defective? It didn't fit her. Why didn't it fit her? It was the wrong size. FML
Collection
Halloween
A failed costume, stolen candy and a very real scare: Halloween, the one night when fear is allowed.
Today, I was serving an incredibly rude woman at work. The ladder I had used to get her two pairs of shoes came crashing down, and hit my face and neck. She only bought one pair, and ten minutes later returned them after, complaining they were too expensive. FML
Today, I was at work, stocking shelves. A customer got mad because I was in the way of her "shopping time" and knocked down all the work I had done. FML
Today, I was called an 'unhelpful little bitch' by a customer, after I informed her that we couldn't order a pair of shoes she wanted from the company in her size because it's a discontinued model. This little tirade continued for another few minutes, with her insulting me and my intelligence. FML
Today, I went shopping for a new pair of jeans. I was feeling good about the fact that I was going down a waist size until the cashier decided to discuss with me, three co-workers, and the ten other people in line how she didn't even know jeans came in sizes that big. FML
Today, my boss bitched me out on the sales floor for a good 10 minutes, because I wasn't "smiling the right way" for our customers. FML
Today, a customer said the pants she was buying rang up more than advertised. I quietly told her plus-sizes were not on sale. The customer yelled in front of a whole line of people, "So I'm fat and can't read! Any other insults you'd like to throw at me?" and stormed out of the store. FML
Today, my manager cussed me out for being unable to keep a customer happy. That "customer" was a senile old twit who had wandered away from his carer, thought our shop was his living room, and demanded to know who replaced all his furniture. FML
Today, I got yelled at for providing horrible customer service, in a store I don't even work for. FML
Today, I thought the cashier said the new blouse I picked out was ugly as she was ringing me up. I'm really self-conscious about my fashion sense, so I snapped and started yelling at her. It wasn't until she was close to tears did I find out she said "lovely" not "ugly". So, that's another store I can't go back to. FML
Today, a customer filed a formal complaint with corporate about me, because I wouldn't help her find things she wanted while I was off the clock. We were in a completely different store than the one where I actually work. FML
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Top comments
MdMan3 17
That's like eating a bagel and getting mad that it doesn't taste like a glazed donut.
davidpropert 32
The only thing that's defective is her brain
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Comments (29)
Jacksonrocks101 6
Just be like its not defective your just fat
ireesi 2
I feel your pain, people suck and clusters are the worst. Big props to you for working during one!!
zainman13 26
The customer is always right ...?
sempisaviour 17
My computer can't run Grand Theft Auto V, is that "defective"? No, it's just too low-end. That customer is just whining.
Red_140 5
Was this at Walmart?
awesumous 16
When your in denial that you gained weight after eating an entire cake. "What are you talking about if course it fits! No, no, this dress is defective. Impossible, I am a size 2 what are you talking about?"
vinnyand 3
I feel your pain, cluster headaches are the devil.
guttedbrit 26
I work on phones, and once I had a headache. I was told many times to speak up and I felt like crying. Headaches are awful. But even worse with angry customers! I feel for you OP!
starlight88 21
I can't even do anything when I have a bad migraine so how you got through work with a cluster headache is amazing. My dad suffers with them and he can't do anything. Hope you're feeling better.
manuwish 9
I don't know what a cluster headache is but I know how migraine feels and that really sucks! I don't believe you should have to work when you are feeling ill..the best thing to do with that kind of customers is to laugh at their stupidity on the inside, it helps you keep that special smile which you're supposed to have in customer service :)) hope you get well soon!