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Not sure about the legislation where you live, but most digitally made purchases will have a receipt with a timetable, proving up has purchased the ticket before the conductor came to check. You may be able to fight the ticker

Not saying YDI. The guy probably pushed past you aggressively, sounds like. But you’re supposed to let people off before you get on. Just like an elevator, same with public transportation. Also, ALWAYS have a case for your phone. They make them like glass these days. I’m sure you’ll be more careful next time. That $150 bill, plus shattered phone...yeah hard lesson. That really sucks.

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Not saying YDI. The guy probably pushed past you aggressively, sounds like. But you’re supposed to let people off before you get on. Just like an elevator, same with public transportation. Also, ALWAYS have a case for your phone. They make them like glass these days. I’m sure you’ll be more careful next time. That $150 bill, plus shattered phone...yeah hard lesson. That really sucks.

She doesn't specify that he pushed past her while she was boarding. Could have just been standing around and he pushed past her.

Not sure about the legislation where you live, but most digitally made purchases will have a receipt with a timetable, proving up has purchased the ticket before the conductor came to check. You may be able to fight the ticker

If the app sends a confirmation to your email, try contesting it?

Pretty sure if you content the ticket you should get it removed as you should have plenty of proof of purchase.