By jacobianscum - 29/11/2015 07:05 - New Zealand - East Tamaki
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Counter troll with positive reviews. Get your friends to do it too as well as satisfied customers.
47—I can see how it might be unethical, but how would it be illegal? You can't be arrested or fined for bribing people to post positive online reviews (false or not) or for bribing people to post negative reviews. It's not false representation,either, if it's a review site like Yelp. What aspect of it do you think is illegal?
Agree with #22. Unless it's a super smart person who is changing IP's, computers, locations, getting friends to post reviews for them, or using a proxy server to get around that, they're probably using the same IP and the site should be able to trace what IP the user is posting from. Contact customer service, politely inform them that you are being harassed, and ask kindly if they could please go out of their way to check the IP of the reviewers for confirmation. In their eyes, at least, one bad review may be valid, but a bunch of bad reviews from the same person is harassment and should not be tolerated.
#60, I agree 100%! And my guess is that it's just a customer that might have had a bad experience (maybe it was the restaurant fault, maybe it was his, we'll never know) and now has decided that this is their mission: fuck with the restaurant. So I doubt they would have that much work, right?! OP, fuck with this guy!
And yes, OP can sue this guy. He's making him/her lose customers and is harassing him/her. You can (and should) post a bad review if you had a bad experiense, but this is way beyond that. This is illegal and is indeed a reason to sue. It can also be a competitor that's intimidated by OP's success. Which would be an even bigger problem...
I agree with 1. I had a little trouble with the same thing a couple months ago.
Can this be classified as deformation of character or something along those lines? If it can I would contact an attorney and see if he can be held accountable in some way.
Pretty sure you'd have to prove malicious intent (the poster intended to harm business sales), that every post/review is untrue, not to mention provide motive. It might be worth it to hire a private investigator or lawyer to look into it, but I'm sure it's not a simple matter. Oh, and 33, the word is most definitely "defamation" (as in their character/business was defamed, made unpopular).
How can you see it's the same person but your potential customers can't?