Don't feed the trolls
Today, after 3 months of successful business at my restaurant, sales are down the shitter. Why? Because some no-life troll started posting loads of bad reviews online. He uses different names, but nothing in the reviews has ever happened. We can't get the reviews taken down. FML
Top comments
Tarlachia 33
Counter troll with positive reviews. Get your friends to do it too as well as satisfied customers.
idefka 34
I agree with 1. I had a little trouble with the same thing a couple months ago.
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Comments (98)
mds9986 24
Are you sure it's a troll, or did you ignore Yelp after their extortion attempts?
benedictjongoh 10
Can you sue him/her , if so just do it
Lalala579121 28
Wouldn't be FML without at least one.
leogachi 15
@31 Name one reason a lawsuit is an unreasonable course of action in this instance.
countryb_cth 38
Defamation of character is a reasonable reason to sue
Rox22_fml 13
Maybe have a competition, only held in store where one random positive review will win free dessert or something?
ThatLastKid 21
Is there another restaurant owner near you that is jealous?
writerchic85 26
I think there is a way to combat this. I've heard commercials on the radio for helping reputations for businesses online. Can't remember what it's called. Look it up.
idk_rose 25
Do the same thing, but with good reviews.
stickthatwhere 16
You can actually get them taken down, you have to contact the website moderaters, explain the situation and request an investigation if they find that the posts are all from the same in they'll remove them
simsgirlgem 25
is your name bob belcher
Emirac 10
#24 just let Louise help her dad.
boredgirl_02 14
My husband used to work for a company that would do that competitors... And then write a bunch of good ones for their own. It sucks but you kinda got to use the system like everyone else.
Emirac 10
I work for a company where they have online surveys that are extremely harsh on the cashiers so a lot of them end up stashing receipts and filling out their own surveys to keep their numbers up. It's ridiculous how much technology can actually hurt people and businesses these days.
AwkwardKarma 18
Track down the culprit. Find him. Kill him.