Today, working in customer support, I received a call from a woman who'd just been robbed. My supervisor asked what was taking so long; I told him that she was hysterical. He took my phone and told her to call back when she had her "shit together", then hung up. I take orders from this dude. FML
Collection
Halloween
A failed costume, stolen candy and a very real scare: Halloween, the one night when fear is allowed.
Today, while out to lunch, my sister called me and asked me to pick her up from the mall. I told her she'd have to wait. She got pissed off and started cursing at me, so I hung up on her. She called me back 37 times until I answered and yelled "WILL YOU LEAVE ME THE FUCK ALONE?" It was my boss. FML
Today, while working at my call center, I took a phone call. The guy on the other line just yelled "FUCK YOU!" twice at the top of his lungs before hanging up on me. But of course, the phone agent is always at fault. FML
Today, at work, I was about to close a big sale, when a coworker rushed over and said there was a call for me in the office. He heavily implied my mom had died, and I rushed out. After I figured out there was no call and that my mom was fine, he'd already stolen my sale and the commission. FML
Today, at work, I had a customer accuse me of taking the giftcard I had issued her for her return, after spending 15 minutes trying to fix her screwed up transaction. She began to yell, and follow me around the store. Security had to intervene and I had to be locked in an office until she left. FML
Today, while at work, I had to spend an hour and a half on the phone, listening to an old lady relive her entire day in excruciating detail. We're not allowed to hang up on customers, and she was extremely quick to dismiss all my attempts to steer the call back on topic. FML
Today, while I was working customer support, a lady hung up on me mid-sentence, and I trailed off, saying, "…aaannnddd you hung up on me like a bitch." Turned out she was still on the line and had just accidentally hit mute. FML
Today, I called the crisis helpline, and because my connection was cutting in and out for a moment, they hung up on me. When I called back, it was shift change, so they hung up again. FML
Today, at work, due to a mix up, I had to call an answering service. I am also from an answering service. We got the problem fixed but I couldn't hang up due to company policy. She couldn't hang up either. We both had to get our supervisors for permission to hang up. FML
Today, at work, I took a call from an angry customer. After listening to his problem and fully explaining how we could fix it, he called me a stupid girl and said I need more training as I obviously know nothing about my job. I'm the company training coordinator. FML
Today, I saw my car being broken into on the street below my apartment. Too scared to stop them myself, I called the police. Before I could even tell them what was going on, they put me on hold. It was a good 5 minutes before I realized they'd hung up on me. FML
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Top comments
deloria_fml 22
You have the worst boss. I'm proud of you for treating her like a person though.
ManInTheMachine 20
OP: What the **** man? Supervisor: What? All she has to do is disarm the robber without getting herself and others killed, restrain him, and call the cops! Shit, people these days can't do anything... Your supervisor is obviously Clark Kent, OP. He just can't understand how us mere mortals handle things.
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Comments (71)
Irchell 17
It's a shame we don't now for what kind of company you work. If you're working for a credit card company then yeah, **** your life. If you're working for let's say Walmart then I'm with your boss on this one.
CanadianCutie22 16
and that's customer support ??
ctlnaaia71 8
Report him! I know those calls are recorded!!!
nikolkaw 9
Do you by any chance work at Walmart then?
mathguy25 7
43 - pretty sure that only applies to cutthroating your co-workers NOT customers. Constantly cutthroating customers will not get you in higher positions. In fact, they customers will stop doing business and you get laid off.
plagiarismo 16
Your supervisor is why customer support has such a bad name. Having said that I have to admit that I probably would've laughed.
at0micmin3r 23
You tell your boss WHY she is hysterical! YDI dude. YDI.
BadLuckDude12345 14
What the f*ck is wrong with your boss????????