Today, working in customer support, I received a call from a woman who'd just been robbed. My supervisor asked what was taking so long; I told him that she was hysterical. He took my phone and told her to call back when she had her "shit together", then hung up. I take orders from this dude. FML
Collection
Halloween
A failed costume, stolen candy and a very real scare: Halloween, the one night when fear is allowed.
Today, while out to lunch, my sister called me and asked me to pick her up from the mall. I told her she'd have to wait. She got pissed off and started cursing at me, so I hung up on her. She called me back 37 times until I answered and yelled "WILL YOU LEAVE ME THE FUCK ALONE?" It was my boss. FML
Today, while working at my call center, I took a phone call. The guy on the other line just yelled "FUCK YOU!" twice at the top of his lungs before hanging up on me. But of course, the phone agent is always at fault. FML
Today, at work, I was about to close a big sale, when a coworker rushed over and said there was a call for me in the office. He heavily implied my mom had died, and I rushed out. After I figured out there was no call and that my mom was fine, he'd already stolen my sale and the commission. FML
Today, at work, I had a customer accuse me of taking the giftcard I had issued her for her return, after spending 15 minutes trying to fix her screwed up transaction. She began to yell, and follow me around the store. Security had to intervene and I had to be locked in an office until she left. FML
Today, while at work, I had to spend an hour and a half on the phone, listening to an old lady relive her entire day in excruciating detail. We're not allowed to hang up on customers, and she was extremely quick to dismiss all my attempts to steer the call back on topic. FML
Today, while I was working customer support, a lady hung up on me mid-sentence, and I trailed off, saying, "…aaannnddd you hung up on me like a bitch." Turned out she was still on the line and had just accidentally hit mute. FML
Today, I called the crisis helpline, and because my connection was cutting in and out for a moment, they hung up on me. When I called back, it was shift change, so they hung up again. FML
Today, at work, due to a mix up, I had to call an answering service. I am also from an answering service. We got the problem fixed but I couldn't hang up due to company policy. She couldn't hang up either. We both had to get our supervisors for permission to hang up. FML
Today, at work, I took a call from an angry customer. After listening to his problem and fully explaining how we could fix it, he called me a stupid girl and said I need more training as I obviously know nothing about my job. I'm the company training coordinator. FML
Today, I saw my car being broken into on the street below my apartment. Too scared to stop them myself, I called the police. Before I could even tell them what was going on, they put me on hold. It was a good 5 minutes before I realized they'd hung up on me. FML
Feel like sharing it with the other FML users?
Thanks, your FML was submitted, and will appear in the moderation queue soon!
Top comments
deloria_fml 22
You have the worst boss. I'm proud of you for treating her like a person though.
ManInTheMachine 20
OP: What the **** man? Supervisor: What? All she has to do is disarm the robber without getting herself and others killed, restrain him, and call the cops! Shit, people these days can't do anything... Your supervisor is obviously Clark Kent, OP. He just can't understand how us mere mortals handle things.
Add a comment · Reply to
You must be logged in to be able to post comments!
Comments (71)
HorrorFan13 2
Douchebag he is!
ChazzyWazzy1998 10
OMG, is this Yoda?!?!
chuka81 27
Told her to get her shit together, like a boss. :D
EvilUndead 9
Some people are cold and heartless. However, this is a useful trait, because in many situations being cold and heartless helps a lot, especially if you want to keep things under control. If you dislike the boss, change the job. Judging by your responce working on suicide hotline might be more suitable for you.
RoseBlack123 37
Well I mean she deserved it... there's only so much shit one can stand before he loses control
generalasskicker 12
Makes perfect sense cutthroat people always rise to the top. Those willing to do anything can accomplish most anything
catherinek 9
Working in customer support for what?? His reaction may have been harsh but if you work customer support at a company that sells computers as opposed to one that dispatch's the police it isn't your responsibility to listen to someone talking about a personal problem on a company phone and company time
pmadNess 16
All he lacked was diplomacy.
KingCarnie 5
Umm, what's the problem? As someone who works in customer service, I WISH I had a boss like that.
TheyCallMeDamien 18
You would've been fired if you had done the exact same thing not that the customer deserved such ill-treatment in the first place. Watch your back around that guy.
AlexiAwesome 10
What kind of customer service helps people with robberies?
tika12991 15
Ummm, insurance?