Today, working in a department store, I spent at least 30 minutes helping a verbally abusive elderly woman in a wheelchair find an appropriate jacket for winter. She finally asked me to retrieve one she wanted in her size. When I returned she was in deep sleep, snoring and all. FML
Collection
Thanksgiving
Questions about your love life, a burnt turkey and the cousin who knows everything: Thanksgiving, a contact sport.
Same thing different taste
The customer is almost always annoying
Today, I was serving an incredibly rude woman at work. The ladder I had used to get her two pairs of shoes came crashing down, and hit my face and neck. She only bought one pair, and ten minutes later returned them after, complaining they were too expensive. FML
Today, while buying paint, I began to help an elderly woman working to lift some heavy boxes. She told me what a nice young lady I was. Then her boss came over, screamed at her for being lazy and fired her. She cried. So did I. FML
Today, I tried helping an old lady with her groceries. When I asked if she needed help she smiled. When I took one of her bags she yelled. I didn't know she was deaf. FML
Go away, lady!
Today, at work, I had a customer accuse me of taking the giftcard I had issued her for her return, after spending 15 minutes trying to fix her screwed up transaction. She began to yell, and follow me around the store. Security had to intervene and I had to be locked in an office until she left. FML
Heartless
Today, at a supermarket entrance, a seemingly drunk old lady said, "Sir?" as I passed by. I just ignored her and walked in. When I walked out with my groceries fifteen minutes later, several people were standing around her, calling for an ambulance. She'd passed out on the ground. FML
Today, I saw an elderly woman struggling to reach the top shelf in my local grocery store, so I went over and asked if she needed help. She then accused me of flirting with her and had me escorted from the property. FML
Carry her home
Today, I helped an elderly woman push her grocery cart around the store, and look for her vehicle after she'd paid. After we spent ages wandering around trying to find her car, she remembered that she'd taken the bus today. FML
Today, while working at a cell phone store, I helped an older woman learn how to use her newly updated phone. After trying to help her for over 20 minutes, she threatened to throw her phone at my head. FML
Today, I was helping an older lady return her previously bought items to customer service. As she walked away and said "Thanks," I tried to say "You're welcome" and "No problem" at the same time. I ended up saying "Your problem". She scowled at me. FML
I should stop talking
Today, while working retail, I spent 10 minutes helping a customer pick out the perfect outfit. At checkout, trying to be friendly, I said, “This will look great on you, it’s very forgiving.” He paused then said, “Forgiving of what?” I had no recovery. Just silence, a receipt, and a mortifying interaction. FML
Top comments
enddmd 27
I have to hear the follow-up here...
Sjus 9
Should've "accidentally" bumped into her wheelchair. So she would have awoken.
Add a comment · Reply to
You must be logged in to be able to post comments!
Comments (76)
Warmonger_Smurf 29
All she needed was nap. She'll be all friendly now.
Raykyogrou03 12
look at it from the bright side: at least she didn't die while you were gone.
xmidnightxlonerx 12
Why haven't the creators of fml added an old persons section yet? OT: OP you did the right thing helping her
traviscool 12
ahh at least she can't abuse you now
jillytc 23
just gently lay the jacket on her lap and run away let someone else deal with her
PresleighJ 10
God forbid the cold hearted get cold.
Xalandra 17
Retail workers need to be able to invoke a bullshit policy with customers like these. "I'm sorry ma'am, but you've exceeded the amount of bullshit I'm able to deal with for my current level of pay. Please leave the store and return only when you've realized that customer service workers like myself are not punching bags and are not the cause of whatever is making you treat another human being so horribly. Have a great day!" I've dealt with customers like this before. There was a customer who came in with a terrible attitude, yelled at my coworker at the service desk asking why there was no one on the floor to help him... apparently walking 5 more feet to find me would've been too much of an imposition. And when I went over to help him he gave me a photograph that had a fabric he was looking for. He wanted the exact fabric, the same exact one... I asked him if he had purchased it in our store before, he said no.... I showed him a fabric so similar that no one would really notice the difference. It was striped, had the same colors and everything, his response "I don't want that, it's so ugly!" he then left claiming he'd "find the fabric elsewhere." yeah, good luck buddy, it's not going to happen. Some people just need to stick with Internet shopping and not go out into the general populace.
baxeh 29
Well, how long were you gone for?
perdix 31
Appropriate, huh? I didn't even know they made shrew-skin coats.
perdix 31
A shrew is both a small rodent and a bitter, foul-mouthed woman.
crazytwinsmom 25
I wouldn't have thought you'd have to explain that one.
Enslaved 38
"No rest for the wicked" must not apply to her. :P