Today, I discovered that my work's new phone system automatically takes people off hold the very second you pick up the phone. I discovered this after picking up the phone and complaining to my workmates about the annoying customer I had on the line for a full minute, all while he listened. FML
Collection
Halloween
A failed costume, stolen candy and a very real scare: Halloween, the one night when fear is allowed.
Today, I called my phone company to get some answers about my phone bill. I was okay with being put on hold. In fact, I was on hold for so long, that the music stopped playing. When someone finally answered they told me to call back tomorrow. All my phones disconnected an hour later. FML
Today, I was on the phone to a guy I really like from work. We'd been talking for about 2 minutes, when he said he was getting another call, and put me on hold. I was so excited to be on the phone with him, it took me a whole 15 minutes to realise he had actually just hung up on me. FML
Today, I found out that my immediate supervisor had modified my phone in the priority order at our call center. As a result, any calls that came in during the night shift would be routed to my phone first, so that he can play games on his phone uninterrupted. It's been a whole year. FML
Today, while working at my call center, I took a phone call. The guy on the other line just yelled "FUCK YOU!" twice at the top of his lungs before hanging up on me. But of course, the phone agent is always at fault. FML
Today, while at work, I had to spend an hour and a half on the phone, listening to an old lady relive her entire day in excruciating detail. We're not allowed to hang up on customers, and she was extremely quick to dismiss all my attempts to steer the call back on topic. FML
Today, while I was working customer support, a lady hung up on me mid-sentence, and I trailed off, saying, "…aaannnddd you hung up on me like a bitch." Turned out she was still on the line and had just accidentally hit mute. FML
Today, while at work as a telemarketer, I called a customer on his home phone. Once I was connected, an automated voice said, "To speak with a customer, please press 1." Confused, I pressed one. I then heard loud laughter followed by, "Oh my god! What a dumbass!" before they hung up. FML
Today, having been on hold on the phone for several minutes, I felt the need to release a fart. Just as I started my release, they picked up. They definitely heard. FML
Today, I was calling my cable company to tell me how to fix my internet. I stayed on hold for almost half an hour, and then when someone finally picked up, my phone died. FML
Today, at work, due to a mix up, I had to call an answering service. I am also from an answering service. We got the problem fixed but I couldn't hang up due to company policy. She couldn't hang up either. We both had to get our supervisors for permission to hang up. FML
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Top comments
sickerthanyou 13
Well, customers ARE annoying.
ojoRojo 27
Always be careful with new systems. Technology can’t be trusted.
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Comments (4)
sickerthanyou 13
Well, customers ARE annoying.
bloopaloop 27
Customers give you money to keep your business going, feed your family, and have fun in your off time. They’re the best!
RichardPencil 32
That'll teach home! I'm sure he'll become a less annoying customer now that you put him in his place!
JasonThorn 23
If you're going to troll, at least proofread. We expect STANDARDS from our trolls here.
ojoRojo 27
Always be careful with new systems. Technology can’t be trusted.
lifeis4me 20
Disliking customers is normal. Your only mistake here was that you didn’t want until the call was completely done to say what you wanted to say. You always have to play it safe