Work, Customers and Awkward: Hold the line

Hold the line

By Anonymous - 06/07/2020 08:02

Today, I discovered that my work's new phone system automatically takes people off hold the very second you pick up the phone. I discovered this after picking up the phone and complaining to my workmates about the annoying customer I had on the line for a full minute, all while he listened. FML

I agree, your life sucks 528

You deserved it 2 566

Work Customers Awkward

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Same thing different taste

By Anonymous - 07/02/2011 21:14 - United Kingdom

Today, I was on the phone to a guy I really like from work. We'd been talking for about 2 minutes, when he said he was getting another call, and put me on hold. I was so excited to be on the phone with him, it took me a whole 15 minutes to realise he had actually just hung up on me. FML

I agree, your life sucks 34 268

You deserved it 7 389

By Broguy - 06/07/2011 02:20 - Canada

Today, I called my phone company to get some answers about my phone bill. I was okay with being put on hold. In fact, I was on hold for so long, that the music stopped playing. When someone finally answered they told me to call back tomorrow. All my phones disconnected an hour later. FML

I agree, your life sucks 37 148

You deserved it 2 936

By gotta euthanize em all - 29/11/2014 19:45 - Canada

Today, while at work, I had to spend an hour and a half on the phone, listening to an old lady relive her entire day in excruciating detail. We're not allowed to hang up on customers, and she was extremely quick to dismiss all my attempts to steer the call back on topic. FML

I agree, your life sucks 32 978

You deserved it 3 704

By stuff - 16/08/2009 04:36 - United States

Today, I was calling my cable company to tell me how to fix my internet. I stayed on hold for almost half an hour, and then when someone finally picked up, my phone died. FML

I agree, your life sucks 43 654

You deserved it 6 309

By thankyouforcalling - 01/06/2015 22:46 - United States - Bremerton

Today, the phone lines at work have been cutting out in the middle of calls. I'm a receptionist at an animal hospital. I now have less than two minutes to figure out what's wrong with a client's pet and how best to schedule them before I become "That rude bitch who hung up on me." FML

I agree, your life sucks 28 311

You deserved it 2 112

By jkmartinjk - 28/11/2012 04:58 - Canada - Chilliwack

Today, on an important call with a potential employer, he began to speak quieter and quieter until I couldn't hear him at all. When I finally hung up after waiting for 5 minutes, I realized that I had been pressing down on the volume button. FML

I agree, your life sucks 9 611

You deserved it 33 042

By unfriendlyskies - 02/04/2012 23:40 - United States - Central Falls

Today, I called an airline's customer service line. Apparently the way that they deal with uncommon problems is by having someone put you on hold for twenty minutes, answer and yell something unintelligible at you, put you back on hold, and repeat. This went on for over an hour. FML

I agree, your life sucks 22 285

You deserved it 2 104

By Colin - 24/12/2008 05:56 - France

Today, I phoned up my bank's customer service department. I waited eleven minutes on hold with the lovely music, and when a woman finally picked up, I ran out of phone credit. FML

I agree, your life sucks 25 360

You deserved it 3 026

By ShayanFCB - 20/10/2009 19:35 - United States

Today, my boss was angry at me because I had filed a complaint about him refusing to change our phone service to something more reliable. Later, a customer called him and said I had hung up on him. I got fired. I didn't hang up on the customer, the phone service just dropped the call. FML

I agree, your life sucks 42 028

You deserved it 2 730

Gotcha!

By Anonymous - 08/05/2014 03:57 - United States - State College

Today, while at work as a telemarketer, I called a customer on his home phone. Once I was connected, an automated voice said, "To speak with a customer, please press 1." Confused, I pressed one. I then heard loud laughter followed by, "Oh my god! What a dumbass!" before they hung up. FML

I agree, your life sucks 42 285

You deserved it 23 109

sickerthanyou 13

Monday 6 July 2020 13:49

Well, customers ARE annoying.

ojoRojo 27

Monday 6 July 2020 16:26

Always be careful with new systems. Technology can’t be trusted.

Comments

sickerthanyou 13

Monday 6 July 2020 13:49

Well, customers ARE annoying.

bloopaloop 27

Monday 6 July 2020 14:27

Customers give you money to keep your business going, feed your family, and have fun in your off time. They’re the best!

RichardPencil 30

Monday 6 July 2020 15:42

That'll teach home! I'm sure he'll become a less annoying customer now that you put him in his place!

JasonThorn 19

Thursday 9 July 2020 13:52

If you're going to troll, at least proofread. We expect STANDARDS from our trolls here.

ojoRojo 27

Monday 6 July 2020 16:26

Always be careful with new systems. Technology can’t be trusted.

lifeis4me 20

Tuesday 7 July 2020 4:07

Disliking customers is normal. Your only mistake here was that you didn’t want until the call was completely done to say what you wanted to say. You always have to play it safe