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I’d have kicked him out after he made his little mess. Yes, you may or may not have gotten his order wrong (personally, I don’t care if it’s off by a small detail like medium drink not large), but that does not entitle people to act like little asshats.
I think EVERY employee should have that authority. It’s one thing for a customer to get a little mad that they didn’t get close to what they want, but when they become belligerent little ***** like this guy and make a scene… instant ban, even temporary. Especially since he actually came back and made it worse.
Well, get the orders right! Best solution.
I hope you defended yourself, and made the customer share in your mop water mess. That's ridiculous. Some people never grow up.
I hope you know his name so you can charge him with assault.
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![FMyLife](/images/v2/logo-fml.png)
I’d have kicked him out after he made his little mess. Yes, you may or may not have gotten his order wrong (personally, I don’t care if it’s off by a small detail like medium drink not large), but that does not entitle people to act like little asshats.
That’s assault...