By where do they come from - United States - Bellingham
Today, I had to explain what "cashback" was to a customer. She called me a liar and wanted to talk to a manager because she felt I made up the concept. I'm the manager. She wouldn't believe me and waited in the store for an hour. Apparently this is what a Masters degree gets me. FML
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At first, I thought it was literally cash back; they give me my money back even though I've bought the stuff. I mean, after u procure the merchandise and they ask if u want "cash back," it's only logical to think that.

  cakefete2  |  30

I remember when I was a cashier a lady came to my line with a cart full of stuff. She said since my line was open I had to cash her things. This would have been true if it weren't the "ten items or less" express line. To be sure, she was well over ten items.

  Alaixxa  |  3

That was one of my least favorite parts about cashiering, the people who either didn't care or where to stupid to read the giant sign with 10 items or less on it right if front of their faces, and then complained when there cart or even two in one case wouldn't fit on my tiny bag wheel and I had to set their stuff on the ground. Fun times.

  brenton490  |  19

And that is why I avoid being a manager at my current job it's not my job to deal with stupid. Unless my manager doesn't feel like playing manager then I have to play manager...-_-

  JJ_86  |  22

All these big stores can say customer is always right since they don't mind a few setbacks from some customers. It's the poor employees who have to take the heat in real.
FYL OP for having to deal with dumbheads but be proud you have a good education and common sense.

By  TheKingKen  |  22

This is one of the reasons why I'm studying programming. I do not want to deal with this kind of shit, but I have a feeling that one day, it will find its way to get to me. Such is life. Sorry OP :/

  BlackIce911  |  17

Customer service may not be in your future, but go to YouTube and search for "The Expert". That is what you will deal with from the people writing the program requirements. You just can't get away from stupid.