By FMLMaximus - 13/09/2019 14:00
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...which is why I said "unpaid balance". If the TV is less than an month old and you just haven't paid the monthly credit card bill yet, I supposed you could say that it "isn't even paid off yet" but generally you'd just say it's brand new. The implication is that the TV was financed and they're still making payments on a broken TV. Which is, again, stupid.
You need a screen protector on the TV (they sold them for the wii motes) or parent better not to have the child touch the TV. You can check your warranty, but I think it's voided if an object is thrown at the TV