Today, while working at Dairy Queen, a customer asked me what was so special about our ice cream cakes, and how they're different from regular cakes. I chuckled, and told her it's because they're made from ice cream. She threw a fit, which resulted in me being written up and sent home early. FML
Collection
Thanksgiving
Questions about your love life, a burnt turkey and the cousin who knows everything: Thanksgiving, a contact sport.
Today, a woman came into my work and yelled at me because no one told her the cake she had bought the week before was made of ice cream. She'd hidden it in the cupboard and it melted. I work at Dairy Queen. FML
Today, at work, a customer cried because the cake I made her was not "exactly" the same as the display. I'm the one who made the display and it was the same but the display cake had faded a bit, since it had been there for a month. I'd mentioned this to the customer when she placed the order. FML
Today, while picking up a birthday cake, I was screamed at by an upset woman for getting special attention from the bakers, and that I was nothing more than an attention-hogging slut. The bakers are my co-workers and I was picking my cake up on my day off. FML
Today, I was called stupid by a customer, after I supposedly got his order wrong. He then threw his ice cream cone on the floor, tracked it around the store, and left. While I was cleaning it up, he came back and tripped me right into the mop water, spilling it everywhere. FML
Today, at work, a customer came in and ordered a "Butterbeer Frappuccino." When I said we serve no such thing, she yelled at me for "lying" to her, saying she knew about our "secret menu." She ended up complaining to my manager and demanded that he fire me. FML
Today, I bought a large ice cream cake. No, there's no occasion, but I did ask the cashier to write "Happy Birthday" on it, just so she wouldn't know I was going to eat it all myself. FML
Today, while working as a barista, a customer asked me for "gluten free milk". When I told her that most milk is gluten free, she flew into a fit of rage and cussed me out for being a "cheeky bitch". My manager then lectured me about not being "patronising" to customers. FML
Today, a coworker left a chocolate cake on the "free food" table in the office. I had a slice. She's just called to ask if she left her grandmother's birthday cake at work. She made it from scratch. Now I'm baking a new cake in the office kitchen. FML
Today, I decided to get a Blizzard from Dairy Queen. As bent down to put my pen away, my Blizzard somehow defied the laws of gravity and fell on me. FML
Today, at work, I gave ice cream to a kid and apple pie to his dad. The kid decided to grab a literal handful of the dad’s pie which was steaming hot. Cue the kid screaming and the dad yelling at me for not telling his kid that the dessert, that WASN'T HIS, was hot and he shouldn’t touch it. FML
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Top comments
stevenN659 24
who doesnt know what an icecream cake is? I mean, the explination is in the name yeah?
Daonna 9
I guess she likes to scream for ice cream.
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Comments (117)
FML_Elle 17
What was she expecting? "Oh, it's made of magic?"
Kruiser 16
Op probably could have said that anyway. Let's be serious, DQ ice cream cakes are pretty magical
DanielleinDC 34
It's made of rainbows, sparkles, and the breath of unicorns.
superdom 12
Comment moderated for rule-breaking.
She can go **** herself that's bs
Kruiser 16
Yes, because masturbation is always the answer
Octwo 16
Maturbation IS always the answer.
tiernang 21
Nice picture. ^
Sandsh8rk 36
Why the hell did your boss write you up? You didn't say anything rude or degrading. :/
Shmatterhorn 38
Some bosses just react this way if a customer gets mad. That is reason enough for them.
prljm10 10
Comment moderated for rule-breaking.
Why chuckle like you did? Just answer her question professionally. No question is a stupid question. She just didn't know what it was. YDI for sure for being rude and a jerk!
BigBootyBenches 13
Since when is "chuckling" considered being a jerk? Maybe if OP laughed and said"Wow, you're dumb" your comment would be justified. Or maybe you're just as crazy as the person who flipped out over ice cream cake.
PotterHead_DH 26
Lots of questions are stupid questions. This FML is a good example of that.
Ginmonkey47 2
Comment moderated for rule-breaking.
I gotta agree here to some point. There are no stupid questinos.. I mean sometimes I ask obvious questions as well.. That is just me not formulating the question right or looking for something that I might not know about that subject. It can indeed be very annoying if people respond in a way like your stupid.. Anyway, staying friendly at all times at customers unfortunately somehting that is part of the job.. And yes some people just want to see the world burn
skyeyez9 25
A chuckle isnt mean. Now, had OP laughed like a hyena while pointing at the customer....
aire101 16
You're right, there are no stupid questions... but there sure are a lot of inquisitive idiots. sounds like there's a couple here in the comments too. For the record, sarcasm is a natural response to stupid. I'm impressed OP stayed as friendly as he did. i probably would have dead panned my response. It probably wasn't even the chuckle that got him in trouble. when customers have an obvious question answered with an obvious answer they can get pretty hateful when they realize their stupidity.
chinaski7628 32
I got the impression OP chuckled because he thought the customer was joking. And asking questions is fine-- but so is taking a minute to think about what you're going to say and whether the question really needs to be asked.
mt631 18
I'm guessing you've never worked in customer service.
amisenho 11
#40: I don't know; I've been chewed out by a customer before for chuckling about a comment they made. Some people just take it personally, or they assume that a chuckle is another way of saying, "You're dumb for saying that." Not to condone the customer's reaction, but OP just chuckled at the wrong person at the wrong time. He probably thought the customer was making a joke about how awesome their ice cream cakes are and decided to play along.
Embyr 8
I don't think it would be too outlandish to assume that just maybe you were that customer.
paigexox0 37
Oh my f- okay. Not gonna get mad, just gonna repeat the name of said cake and walk away. ICE CREAM cake. I-C-E C-R-E-A-M cake.
Frenchinlove 3
So LOL
Jellybellybeanz 22
"The customer is ALWAYS right" is seriously the most stupid rule ever.
Bano360 25
We don't have that in Ireland, every time a customer says that to me I tell them it's not America.
ptoka 20
Couldn't agree more, when I worked in a restaurant I had a customer ask for a Ruben with roast beef instead of corned beef. They took 2 bites and brought it back asking why it didn't have corned beef...
Coeliacchic93 21
notalwaysright.com is proof of that!
kiakia0131 23
You should have told her to get a sense of humor. I would have laughed at the "made of ice cream" comment.
laden_swallow09 35
How would that make the situation any better? If anything, it'd make the customer even more offended.
briang959 47
I'm not quite sure how stupid people survive in everyday life. OP, I promise you this won't be the last stupid question you're asked in your lifetime. The movie Idiocracy is coming true, unfortunately.
EvilLittleMan 23
OP, you did nothing wrong but keep this in mind... Life is hard. It's harder if you're stupid. Such a great quote from John Wayne. That customer is a moron.
worldclassrager 41
Some people don't know the obvious when it is in front of them...maybe sugar coating your words will stop this from happening...